return receipts

M

mark

previously used netscape. now using entourage x. need to know if its
possible to get a "reciept" when recipient recieves the email, as one
can with netscape.
thanks, mjm
 
D

Darek

I am running into the same problem and I am testing some
things right now. I should know in about an hour or two.

D.
 
M

Mickey Stevens

You can request a return receipt by adding in the appropriate header. See
this Entourage FAQ article for complete instructions:
<http://www.entourage.mvps.org/faq_topic/return_receipt.html>

However, be aware that many clients (including Entourage) ignore the header,
and other clients choose not to obey it. So you shouldn't expect to receive
a notification in all instances.

If you want Entourage to recognize these requests in incoming messages, go
to Tools > Rules, and create a new rule like this:
* Execute actions if any criteria are met
IF Specific Header Disposition-Notification-To Contains @
IF Specific Header Return-Receipt-To Contains @
THEN Reply

You can click the "Reply text" button and customize the notification text.
I only have such a rule set up to change the category of messages that
request receipts so that I have the option to send replies or not. You
might want to consider that option for your own privacy.
 
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