Right click prints automatically

[Peter]

Hi Folks,

I'm having a problem within Windows 2000.
We are running Ofiice 97 Pro and 2000 on the same machine
and have come across a strange issue. Whenever my end
user is in Excel 97 and wants to copy data from one range
of cells to another, she selects the cells, right clicks
to select "copy" and at that point the machine sends out
a print job to her default printer. We'd like to stop
this behavior. Anyone got any ideas? I've installed
office 97 sp1 and the update with the same name. I can't
install service pack two because of the allowed file name
update it makes.

Any help would be appreciated.
Peter

 

[Dave Peterson]

If she clicks the Print icon, will it copy? <vbg>.

This is a guess.

It sounds like there's something taking over the function of that copy option.

Try opening excel in safe mode:

Windows start button|run
excel /safe

If the behavior stops, then maybe there was a macro that modified this option.

You could reset all the toolbars back to default:
close excel
windows start button|find/search for *.xlb

rename them to *.xlbOLD
and try it again. If it worked ok, then dump those *.xlbOLD files and recreate
your toolbars at your leisure.

If it didn't help, rename them back to *.xlb and see if there's something else
that's causing the trouble.

Maybe there's a workbook/addin that's "fixing" this each time excel opens.

You can use some techniques that Chip Pearson shares on his web site:
http://www.cpearson.com/excel/StartupErrors.htm

Essentially, you're going to move stuff out of your XLStart folder and uncheck
everything under Tools|Addins. (But keep track!)

Then one by one, you'll add one back and restart excel to see if that caused the
problem.