Right click to save address doesn't always work

[Chris]

Why is it that sometimes I can right click on a sender's
e-mail address to add it to my address book and sometimes I
can't. I've selected the option to download headers for
e-mail, but that doesn't seem to make any difference.
Others in my office have complained about this also and the
ability seems to appear or disappear when you re-install or
for no reason at all. Is it the luck of the install or is
there some sort of bug? We're all current on the Office
updates, so we can't figure it out.

Chris

 

[Russ Valentine [MVP-Outlook]]

You didn't mention your Outlook version. If you open the email before you R
click on the Senders address you should always get the "Add to Contacts
Folder..." option. I've seen no reports to the contrary, nor are there any
such "bugs" reported.