Root certificates

J

John

cannot set up my exchange account using Entourage 2004 shows an error
"Unable to establish a secure connection to ........ because the correct root
certificate is not installed. The account works fine on Entourage X, please
help
 
W

Walt Basil

cannot set up my exchange account using Entourage 2004 shows an error
"Unable to establish a secure connection to ........ because the correct root
certificate is not installed. The account works fine on Entourage X, please
help

You will see that error when you have SSL authentication set up in your
account settings when your server doesn¹t really have it. Go to Tools >
Accounts, click on your e-mail account and select Edit. Click on the Click
here for advanced receiving options and make sure This POP service requires
a secure connection (SSL) is not checked. Do the same thing for Click here
for advanced sending options. If you need secure sending, check the SMTP
server requires authentication. Check the Use same settings as receiving
mail server option unless you know you have a different password for your
SMTP.
--
Walt Basil
www.basilweb.net

My Office site:
<http://www.basilweb.net/macoffice/office.html>

You can email me at (firstname)AT(lastname)web.net
 
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