routing recipient

[Pilot42]

When attempting to use the routing recipient feature in word the program lock
up. Please Help!

 

[Herb Tyson [MVP]]

What version of Word? Are you getting an error message? If not, and you let
it alone for a minute or two, does an error message eventually appear (e.g.,
as might be the case when there is a specific timeout period)?

 

[Milly Staples [MVP - Outlook]]

In addition to Herb's questions, is Outlook, not Express, your default mail
client?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Pilot42 asked:

| When attempting to use the routing recipient feature in word the
| program lock up. Please Help!

 

[Pilot42]

I actually found the answer -- Apparently when using the routing feature on a
system w/ dual displays you must complete the task on the primary monitor. If
the 2nd monitor is used it will lock up the application.

 

[Pilot42]

I actually found the answer -- Apparently when using the routing feature on a
system w/ dual displays you must complete the task on the primary monitor. If
the 2nd monitor is used it will lock up the application.