Rule to Move to Folder

R

rufus

I have a rule which simply moves messages from a certain sender to a
folder. The rule has worked fine for several months. Now I get an error
message that Entourage can't find the folder. I click delete for the
error message and then the e-mail gets moved to the folder the rule
specifies. I use exchange but the folder it's to move to is a local
folder. I have tried deleting the rule and recreating it with no
success.
 
M

Mickey Stevens

Open the rule, click the folder pop-up next to "Move Message", and then
click "Choose folderŠ". Manually select the folder to which you want to
move the messages from that window, and click "Choose".

If that doesn't cause the errors to stop, it's possible your database has
some corruption. Try rebuilding the database.

In Entourage 2004, you must launch the Microsoft Database Utility.
1. Launch Entourage, holding down the ³Option² key. Or, launch the
Database Utility separately; it is located in HD/Applications/Microsoft
Office 2004/Office/.
2. If you are prompted, allow the Database Utility to quit open Office
applications.
3. Once the Database Utility is open, select your identity from the list at
the top.
4. Click the ³Rebuild Database² button, and click ³Continue.²

In Entourage X, first go to Entourage -> Turn Off Office Notifications.
Now, quit Entourage, and then restart Entourage holding down the Option key.
When the Rebuild dialog box comes up, choose to do a Typical Rebuild. If
that does not fix the problem, repeat the procedure, instead opting to do
the Advanced Rebuild.

In Entourage 2001, quit Entourage, and then restart Entourage holding down
the Option key. When the Rebuild dialog box comes up, choose to do a
Typical Rebuild. If that does not fix the problem, repeat the procedure,
instead opting to do the Advanced Rebuild.
 
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