Rules activated: crash

J

Jannock

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: intel
Email Client: pop

When I activate a rule at Entourage, the program crashes. What kind of rule I create, always the same crash.
 
D

Diane Ross

When I activate a rule at Entourage, the program crashes. What kind of rule I
create, always the same crash.
Click to expand...

Move the Rules folder out of your Identity. Quit Entourage and let it create
a new blank file. Enter a rule and see if the problem still occurs.
 
J

Jannock

Thanks. Do you mean the file at:
Documents/..../Microsoft User Data/Office 2008 Identities/Main Identity/
 
J

Jannock

Thanks. Do you mean the file at:
Documents/..../Microsoft User Data/Office 2008 Identities/Main Identity/
Click to expand...

.....I deleted this file and did start Entourage, but after creating a new rule and activating this rule, again: crash......
 
J

Jannock

I noticed a simular discussion at an other forum. The origin of this problem seems to be the Dutch update of Macoffice 2008(I am using). When I downgrade to the 12.0.0 version, there is no problem with the rules. I'll hope the next upgrade will fix this problem.
 
C

Carol Leung

The Dutch 12.0.1 patch is now updated at Microsoft download site. If you are
using 12.0.0. version, download 12.1 upgrade patch the same way that you did.
The crash problem shouldn't appear anymore.

Thanks
Carol Leung

a-carolATmicrosoftDOTcom
Microsoft Entourage Test
Disclaimer: This mail is provided "AS IS" with no warranties, and confers no
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