Rules for Outgoing Mail

R

rhgrhg

Entourage 2004 on a MAC

I am trying to use a rule for outgoing mail and set up something simple
to test it. My simple test rule applies to 'all messages' and says
Copy the message to a folder on my machine called Outgoing. I send a
message, and then look into this folder. Nothing is there.

Most of my outgoing mail uses IMAP acocunts, and in those accounts I
have specified on the Advanced tab, that sent messages are filed in the
Sent Messages folder on the IMAP server.


Any ideas about what I might be doing wrong? I have searched Entourage
Help to no avail.
 
B

Barry Wainwright [MVP]

May be a bit of an obvious question, but did you create the rule under the
'outgoing' pane of the rules dialog? (you'd be surprised how many people get
caught out by this)
 
R

rhgrhg

Yes, I did. When I now go to Rules under the Tools menu, and then
click on the Outgoing tab, I see my rule.

When I display the rule with Edit, the If portion reads Execute if any
criteria are met; All messages. The Then portion reads Copy Message
(to) Outgoing (on my computer). Outgpoing is a folder I created for
this purpose. It is always empty, no matter how many messages I send.

Enabled is checked.
 
B

Barry Wainwright [MVP]

Yes, I did. When I now go to Rules under the Tools menu, and then
click on the Outgoing tab, I see my rule.

When I display the rule with Edit, the If portion reads Execute if any
criteria are met; All messages. The Then portion reads Copy Message
(to) Outgoing (on my computer). Outgpoing is a folder I created for
this purpose. It is always empty, no matter how many messages I send.

Enabled is checked.
Click to expand...

Has your 'outgoing' folder got any filters set (like 'unread only' or
'flagged only')? Look in the 'View' menu.
 
R

rhgrhg

AHA! I went to one IMAP account setting and un-checked the Advanced
option to put sent items in the Sent Messages folder on the IMAP
server, and voila, the rule worked! I sent a test message and it
turned up in my local folder that I had created for this purpose.

Since my ultimate purpose is to have a
 
R

rhgrhg

I checked and it has no such filters set.

Is there some recipe you could recommend for starting completely over,
creating a folder for outgoing items, creating a simple rule, etc just
to see that outgoing rules are in effect?

Also, do you have any thoughts about whether the fact that I use IMAP
acccounts and have specified that they put outgoing items into the
IMAP Sent Messages folder, has some bad effect upon the operation of
the outgoing rule?
 
Top