'Rules' problem

S

Steve B.

I have a rule which deletes any mail with 'Viagra' in the subject field
(don't we all!). It doesn't work. If I select a received message which has
'Viagra' in the subject field and choose 'Apply Rule' from the Message menu
and then select this rule from the submenu, it works and the message is
deleted. However, if I do the same thing but select 'All Rules' from the
submenu, nothing happens.

What's going wrong here?

Thanks in advance,
Steve = : ^ )
 
P

Paul Berkowitz

I have a rule which deletes any mail with 'Viagra' in the subject field
(don't we all!). It doesn't work. If I select a received message which has
'Viagra' in the subject field and choose 'Apply Rule' from the Message menu
and then select this rule from the submenu, it works and the message is
deleted. However, if I do the same thing but select 'All Rules' from the
submenu, nothing happens.

What's going wrong here?
Click to expand...

You must have a rule higher up the Rules list whose criteria are also met by
that message, and which has "Do not apply other rules which meet these
criteria" checkbox checked. Or a rule higher up the Rules list whose
criteria are also met by that message, and which has "Change status / Not
junk mail" or "Set Category / None".

--
Paul Berkowitz
MVP Entourage
AppleScripts for Entourage: <http://macscripter.net/scriptbuilders/>

Please "Reply To Newsgroup" to reply to this message. Emails will be
ignored.

PLEASE always state which version of Entourage you are using - 2001 or X.
It's often impossible to answer your questions otherwise.
 
S

Steve B.

Paul Berkowitz said:
You must have a rule higher up the Rules list whose criteria are also met by
that message, and which has "Do not apply other rules which meet these
criteria" checkbox checked. Or a rule higher up the Rules list whose
criteria are also met by that message, and which has "Change status / Not
junk mail" or "Set Category / None".
Click to expand...

Close. I have a rule which splits mail into two different mailboxes
depending on the To: field and then won't allow other rules to be applied.
I've moved this rule to the bottom of the list which should let all my spam
filtering happen first, right?

Thanks in advance,
Steve = : ^ )
 
P

Paul Berkowitz

Close. I have a rule which splits mail into two different mailboxes
depending on the To: field and then won't allow other rules to be applied.
I've moved this rule to the bottom of the list which should let all my spam
filtering happen first, right?
Click to expand...

Correct. A rule which moves messages always has an immutable, dimmed "Do not
apply other rules to messages which meet these criteria", so has to be the
last rule. You can, however, add later _actions_ to the same rule - but that
method allows no more "if" branchings, of course.

--
Paul Berkowitz
MVP Entourage
Entourage FAQ Page: <http://www.entourage.mvps.org/toc.html>
AppleScripts for Entourage: <http://macscripter.net/scriptbuilders/>

Please "Reply To Newsgroup" to reply to this message. Emails will be
ignored.

PLEASE always state which version of Entourage you are using - 2001 or X.
It's often impossible to answer your questions otherwise.
 
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