Rules will only trigger an action to reply using a specific template once per sent address

L

Laurence Baker

I have been testing this and for a while thought the reply option in rules wasn't working because the only time it will send a reply email is the first time the rule is triggered. I later figured this out, but it's doesn't seem to be anywhere in the documentation, which it really should be. If a person goes to test like I did, they will get the same results and think that it doesn't work or that they are doing something wrong. It would be nice to be able to turn this off for testing purposes. Anyway, just trying to save people the frustration in the future.
 
S

Sue Mosher [MVP-Outlook]

This has been standard behavior for reply rules since Outlook 97, to avoid
creating infinite loops.

--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers



Laurence Baker said:
I have been testing this and for a while thought the reply option in rules
wasn't working because the only time it will send a reply email is the first
time the rule is triggered. I later figured this out, but it's doesn't seem
to be anywhere in the documentation, which it really should be. If a person
goes to test like I did, they will get the same results and think that it
doesn't work or that they are doing something wrong. It would be nice to be
able to turn this off for testing purposes. Anyway, just trying to save
people the frustration in the future.
 

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