K
kelowna_rock_man
After updating to Entourage 08, the new set of rules I have created do not work, despite being enabled. Everything I get just stays in my Inbox. Any suggestions?
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an alternative browser.
You should upgrade or use an alternative browser.
D
Diane Ross
After updating to Entourage 08, the new set of rules I have created do not
work, despite being enabled. Everything I get just stays in my Inbox. Any
suggestions?
Are these brand new rules? If they were imported you will need to open each
and reselect the folder destination.
Without knowing what the top rule is that's keeping all of your rules from
not working, we can't do much to help.
Rule Basics:
There are 3 different kind of rules in Entourage:
Mailing List Manager (MLM)
Junk Mail Filter
Rules (custom rules you create)
They run in the order listed above. The custom rules also run in the order
they are listed. (top runs first)
Use the MLM for all lists. Use rules for the remainder. Try to use
categories instead of individual addresses when possible. When a new address
is added to a contact in the Address Book then it will automatically be
acted on by the rule if you use categories in your rules. See example:
<http://www.entourage.mvps.org/rules/example/rule002.html>
1) POP Rules act on a message ONLY when it first arrives in the Inbox (On My
Computer), NOT when it arrives in any other folder. Once it's moved to
another folder it won't be seen by rules.
2) IMAP Rules are meant to act on a message ONLY when it first arrives in
the IMAP INBOX, not when moved to another IMAP folder.
3) Exchange Rules act on a message ONLY when it first arrives in the
Exchange Inbox.
See "Using Rules with Entourage" for help and examples:
<http://entourage.mvps.org/rules/index.html>
Get Started Lesson on using Rules:
Let's say you have no custom rules created. You have a ton of mail in your
Inbox and Junk folder . If it's in your Junk folder and it's good mail,
select "This is not junk" and add the entry to your Address Book.
[IMPORTANT] Having an up to date Address Book is key to managing your mail
and using rules. Assign a category to every entry in your Address Book. You
can select using command-select to quickly add a lot of entries to one
category.
Select the first message in your InBox. Can this message be sorted by
a category like Work, Buddy, Family, Announcements, Newsletters? If yes,
then assign a category to the contact and set a rule. Example:
My Buddy Rule:
From is in category Buddy
Is not in a mailing list
Move to folder Buddy
Run AppleScript Play sound (I like to use this action so I can hear when I
get mail from my buddies)
<http://www.entourage.mvps.org/rules/sounds.html>
Look through other email in the Inbox and see if there are other emails
there from Buddies. Assign categories to these contacts if you haven't
already assigned in
your Address Book and run "All Rules". This will move all buddy mail from
your Inbox.
Take the next message, create a rule. Can you assign this to a category, or
do you need a specialized rule?
Some specialized rules you might want:
Remove incoming attachments with one of the "remove attachment" scripts.
They will save, remove and link the saved files to the message, so you can
open the file directly from the message.
<http://www.entourage.mvps.org/script/fav_scripts.html#favscript17>
<http://scriptbuilders.net/files/saveattachments20041.0.0.html>
Also remove your outgoing attachments with a rule. This is assuming your
outgoing attachments are stored elsewhere on your computer. No need to have
them duplicated and filling up your database.
<http://www.entourage.mvps.org/rules/example/rule001.html>
I suggest that you create a rule for Junk Mail where "From is Me".
This catches the real spam where it appears the mail is from you and not
mail you send yourself. I like the first example. I haven't met a spammer
yet that uses Entourage for a sending client.
Junk Mail where "From is Me"
<http://www.entourage.mvps.org/rules/example/rule012.html>
Last, I HIGHLY suggest you use a nospam address for posting on newsgroups.
<http://www.entourage.mvps.org/get_started/tip019.html>
Hope this helps.
C
Christopher Boerger
I too experienced this problem. I just upgraded to Entourage 2008 today and
all my rules that used From as a selection criteria (i.e. "From" |
"Contains" | "Foo") no longer worked and left my mail sitting in the Inbox.
Changing the rules to filter based on a specific header (i.e. "Specific
Header" | "From" | "Contains" | "Foo") made them work again.
all my rules that used From as a selection criteria (i.e. "From" |
"Contains" | "Foo") no longer worked and left my mail sitting in the Inbox.
Changing the rules to filter based on a specific header (i.e. "Specific
Header" | "From" | "Contains" | "Foo") made them work again.
After updating to Entourage 08, the new set of rules I have created do not
work, despite being enabled. Everything I get just stays in my Inbox. Any
suggestions?
Are these brand new rules? If they were imported you will need to open each
and reselect the folder destination.
Without knowing what the top rule is that's keeping all of your rules from
not working, we can't do much to help.
Rule Basics:
There are 3 different kind of rules in Entourage:
Mailing List Manager (MLM)
Junk Mail Filter
Rules (custom rules you create)
They run in the order listed above. The custom rules also run in the order
they are listed. (top runs first)
Use the MLM for all lists. Use rules for the remainder. Try to use
categories instead of individual addresses when possible. When a new address
is added to a contact in the Address Book then it will automatically be
acted on by the rule if you use categories in your rules. See example:
<http://www.entourage.mvps.org/rules/example/rule002.html>
1) POP Rules act on a message ONLY when it first arrives in the Inbox (On My
Computer), NOT when it arrives in any other folder. Once it's moved to
another folder it won't be seen by rules.
2) IMAP Rules are meant to act on a message ONLY when it first arrives in
the IMAP INBOX, not when moved to another IMAP folder.
3) Exchange Rules act on a message ONLY when it first arrives in the
Exchange Inbox.
See "Using Rules with Entourage" for help and examples:
<http://entourage.mvps.org/rules/index.html>
Get Started Lesson on using Rules:
Let's say you have no custom rules created. You have a ton of mail in your
Inbox and Junk folder . If it's in your Junk folder and it's good mail,
select "This is not junk" and add the entry to your Address Book.
[IMPORTANT] Having an up to date Address Book is key to managing your mail
and using rules. Assign a category to every entry in your Address Book. You
can select using command-select to quickly add a lot of entries to one
category.
Select the first message in your InBox. Can this message be sorted by
a category like Work, Buddy, Family, Announcements, Newsletters? If yes,
then assign a category to the contact and set a rule. Example:
My Buddy Rule:
From is in category Buddy
Is not in a mailing list
Move to folder Buddy
Run AppleScript Play sound (I like to use this action so I can hear when I
get mail from my buddies)
<http://www.entourage.mvps.org/rules/sounds.html>
Look through other email in the Inbox and see if there are other emails
there from Buddies. Assign categories to these contacts if you haven't
already assigned in
your Address Book and run "All Rules". This will move all buddy mail from
your Inbox.
Take the next message, create a rule. Can you assign this to a category, or
do you need a specialized rule?
Some specialized rules you might want:
Remove incoming attachments with one of the "remove attachment" scripts.
They will save, remove and link the saved files to the message, so you can
open the file directly from the message.
<http://www.entourage.mvps.org/script/fav_scripts.html#favscript17>
<http://scriptbuilders.net/files/saveattachments20041.0.0.html>
Also remove your outgoing attachments with a rule. This is assuming your
outgoing attachments are stored elsewhere on your computer. No need to have
them duplicated and filling up your database.
<http://www.entourage.mvps.org/rules/example/rule001.html>
I suggest that you create a rule for Junk Mail where "From is Me".
This catches the real spam where it appears the mail is from you and not
mail you send yourself. I like the first example. I haven't met a spammer
yet that uses Entourage for a sending client.
Junk Mail where "From is Me"
<http://www.entourage.mvps.org/rules/example/rule012.html>
Last, I HIGHLY suggest you use a nospam address for posting on newsgroups.
<http://www.entourage.mvps.org/get_started/tip019.html>
Hope this helps.