runtime error: line 297

[Mel]

Please can someone help. When I open Outlook the message
comes up: A runtime error has occured - do you wish to
debug - line 297 - class not registered.

And also, how do I get MS professional support - when I
try to go that route, it says that either the country is
not supported (S.Africa), or that I must enter a
different Product ID!)

Thanks

 

[Scott Atkins[MSFT]]

Hi Mel,

The following Knowledge Base (KB) article addresses the issue that you are having. Please follow the steps outlined in this article and let me know the results.
http://support.microsoft.com/default.aspx?scid=KB;EN-US;320763

Regards,

Scott Atkins MCSE, MCSA
Partner Technical Lead - Outlook
Microsoft Technical Support
for Platforms and Business Applications
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