SBS 2003 Default Exchange Account in Outlook taking over

[Roberto Bouza]

I have a small business running Small Business Server
2003 and 5 workstations using WIN-XP. The webhosting
provider we use handles the email accounts. To connect
to the email server, I added a second account in outlook
and selected it as the "Default" account. This worked
great until the workstation was logged off or rebooted;
when they workstation comes back up, the "Default (Built-
in) Exchange Account" is reset as the default account.
We do use outlook for calendaring and scheduling so I am
afraid to just delete the "Default (Built-in) Exchange
Account." To me it sounds like a policy that needs to be
disabled, but I have no luck finding it.

 

[Diane Poremsky [MVP]]

How timely.

In my experience, once the pop account is set as default, it stays default.
(I use SBS2003 and can't repro the problem.)

I would try copying the profile with the POP account and use the copy or
edit the prf to add the pop account. Editing the sbsoutlook.prf to
OverwriteProfile=No, so it's not changed when they log on if the profile
exists will help and changing ModifyDefaultProfileIfPresent=FALSE is also an
option- they can set a different as default instead of using the profile
selector.

More information on where to find the file is at
http://www.slipstick.com/emo/2004/up040708.htm#sbs and
http://www.outlook-tips.net/howto/prf.htm has information on editing a prf,
specifically the page for Adding Internet Email accounts.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



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[Lanwench [MVP - Exchange]]

I have a small business running Small Business Server
2003 and 5 workstations using WIN-XP. The webhosting
provider we use handles the email accounts.

Just curious as to why you don't just set up SBS/Exchange to handle all
Internet mail for your domain - it's a LOT easier - more centralized for
admin/troubleshooting/security, much faster, will let users use OWA, etc -
this is the recommended setup. See
http://www.msexchange.org/tutorials/MF002.html for a good guideline on how
it works - the SBS CEICW wizard will help you do it (or post in an SBS group
for more help).

To connect
to the email server, I added a second account in outlook
and selected it as the "Default" account. This worked
great until the workstation was logged off or rebooted;
when they workstation comes back up, the "Default (Built-
in) Exchange Account" is reset as the default account.
We do use outlook for calendaring and scheduling so I am
afraid to just delete the "Default (Built-in) Exchange
Account." To me it sounds like a policy that needs to be
disabled, but I have no luck finding it.

What version of Outlook are you using? Note that in OL2000 and prior your
current configuration (Exchange & Internet Mail) is not supported by MS.