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David Kent Watson
For the past two or three weeks, I've had the following problem:
Sometimes when I am deleting or moving messages from my .mac IMAP Inbox, one
message will simply "take over" another message, duplicating itself and
changing everything EXCEPT the message category. This last bit is what made
me notice it: I suddenly had messages in categories which made no sense.
The second message is just gone from Entourage, leaving two copies of the
first message, often in different categories. This usually seems to happen
to messages adjacent in the Inbox when I act on one or the other. It does
not always happen, maybe one out of ten or one out of twenty messages.
When I go in and look at the IMAP account using OSX Mail App, nothing has
changed, both messages still have their original content. At that point, if
the Entourage-scrambled message is important, I just forward it to a POP
account.
I have now done an advanced rebuild on the Entourage database three times.
Each time the IMAP inbox reloads correctly, but I get the corruption within
a day or two.
The only recent changes I had made before this started happening were Office
X 10.1.5 and OSX 10.2.8.
Any ideas on what I should try next?
Thanks,
David Watson
Sometimes when I am deleting or moving messages from my .mac IMAP Inbox, one
message will simply "take over" another message, duplicating itself and
changing everything EXCEPT the message category. This last bit is what made
me notice it: I suddenly had messages in categories which made no sense.
The second message is just gone from Entourage, leaving two copies of the
first message, often in different categories. This usually seems to happen
to messages adjacent in the Inbox when I act on one or the other. It does
not always happen, maybe one out of ten or one out of twenty messages.
When I go in and look at the IMAP account using OSX Mail App, nothing has
changed, both messages still have their original content. At that point, if
the Entourage-scrambled message is important, I just forward it to a POP
account.
I have now done an advanced rebuild on the Entourage database three times.
Each time the IMAP inbox reloads correctly, but I get the corruption within
a day or two.
The only recent changes I had made before this started happening were Office
X 10.1.5 and OSX 10.2.8.
Any ideas on what I should try next?
Thanks,
David Watson