scratched cd

B

bob

I'm running Office 2000 on a Xp machine.

I installed a program that corrupted all my MS Office suite - I don't know how. When I went to reinstall Office it sticks because of a scratched disc. I tried to do a vsimage copy and this installed most of the files. However, now trying to run any Office application for the first time, the windows installation runs and asks for the GRPTB50.olb file and some text files. I cant copy them from the cd because the pf\msoffice\office folder locks up. How can i reinstall this software? Thanks
 
M

Mercury

Probably have to buy another copy of Office, since MS no longer provides
replacement media for this edition, assuming it is the retail version.

bob said:
I'm running Office 2000 on a Xp machine.

I installed a program that corrupted all my MS Office suite - I don't know
how. When I went to reinstall Office it sticks because of a scratched disc.
I tried to do a vsimage copy and this installed most of the files. However,
now trying to run any Office application for the first time, the windows
installation runs and asks for the GRPTB50.olb file and some text files. I
cant copy them from the cd because the pf\msoffice\office folder locks up.
How can i reinstall this software? Thanks
 
M

Mercury

Probably have to buy another copy of Office, since MS no longer provides
replacement media for this edition, assuming it is the retail version.

bob said:
I'm running Office 2000 on a Xp machine.

I installed a program that corrupted all my MS Office suite - I don't know
how. When I went to reinstall Office it sticks because of a scratched disc.
I tried to do a vsimage copy and this installed most of the files. However,
now trying to run any Office application for the first time, the windows
installation runs and asks for the GRPTB50.olb file and some text files. I
cant copy them from the cd because the pf\msoffice\office folder locks up.
How can i reinstall this software? Thanks
 
M

Mercury

Probably have to buy another copy of Office, since MS no longer provides
replacement media for this edition, assuming it is the retail version.

bob said:
I'm running Office 2000 on a Xp machine.

I installed a program that corrupted all my MS Office suite - I don't know
how. When I went to reinstall Office it sticks because of a scratched disc.
I tried to do a vsimage copy and this installed most of the files. However,
now trying to run any Office application for the first time, the windows
installation runs and asks for the GRPTB50.olb file and some text files. I
cant copy them from the cd because the pf\msoffice\office folder locks up.
How can i reinstall this software? Thanks
 
M

Mercury

Probably have to buy another copy of Office, since MS no longer provides
replacement media for this edition, assuming it is the retail version.

bob said:
I'm running Office 2000 on a Xp machine.

I installed a program that corrupted all my MS Office suite - I don't know
how. When I went to reinstall Office it sticks because of a scratched disc.
I tried to do a vsimage copy and this installed most of the files. However,
now trying to run any Office application for the first time, the windows
installation runs and asks for the GRPTB50.olb file and some text files. I
cant copy them from the cd because the pf\msoffice\office folder locks up.
How can i reinstall this software? Thanks
 
M

Mercury

Probably have to buy another copy of Office, since MS no longer provides
replacement media for this edition, assuming it is the retail version.

bob said:
I'm running Office 2000 on a Xp machine.

I installed a program that corrupted all my MS Office suite - I don't know
how. When I went to reinstall Office it sticks because of a scratched disc.
I tried to do a vsimage copy and this installed most of the files. However,
now trying to run any Office application for the first time, the windows
installation runs and asks for the GRPTB50.olb file and some text files. I
cant copy them from the cd because the pf\msoffice\office folder locks up.
How can i reinstall this software? Thanks
 
M

Mercury

Probably have to buy another copy of Office, since MS no longer provides
replacement media for this edition, assuming it is the retail version.

bob said:
I'm running Office 2000 on a Xp machine.

I installed a program that corrupted all my MS Office suite - I don't know
how. When I went to reinstall Office it sticks because of a scratched disc.
I tried to do a vsimage copy and this installed most of the files. However,
now trying to run any Office application for the first time, the windows
installation runs and asks for the GRPTB50.olb file and some text files. I
cant copy them from the cd because the pf\msoffice\office folder locks up.
How can i reinstall this software? Thanks
 
M

Mercury

Probably have to buy another copy of Office, since MS no longer provides
replacement media for this edition, assuming it is the retail version.

bob said:
I'm running Office 2000 on a Xp machine.

I installed a program that corrupted all my MS Office suite - I don't know
how. When I went to reinstall Office it sticks because of a scratched disc.
I tried to do a vsimage copy and this installed most of the files. However,
now trying to run any Office application for the first time, the windows
installation runs and asks for the GRPTB50.olb file and some text files. I
cant copy them from the cd because the pf\msoffice\office folder locks up.
How can i reinstall this software? Thanks
 
M

Mercury

Probably have to buy another copy of Office, since MS no longer provides
replacement media for this edition, assuming it is the retail version.

bob said:
I'm running Office 2000 on a Xp machine.

I installed a program that corrupted all my MS Office suite - I don't know
how. When I went to reinstall Office it sticks because of a scratched disc.
I tried to do a vsimage copy and this installed most of the files. However,
now trying to run any Office application for the first time, the windows
installation runs and asks for the GRPTB50.olb file and some text files. I
cant copy them from the cd because the pf\msoffice\office folder locks up.
How can i reinstall this software? Thanks
 
M

Mercury

Probably have to buy another copy of Office, since MS no longer provides
replacement media for this edition, assuming it is the retail version.

bob said:
I'm running Office 2000 on a Xp machine.

I installed a program that corrupted all my MS Office suite - I don't know
how. When I went to reinstall Office it sticks because of a scratched disc.
I tried to do a vsimage copy and this installed most of the files. However,
now trying to run any Office application for the first time, the windows
installation runs and asks for the GRPTB50.olb file and some text files. I
cant copy them from the cd because the pf\msoffice\office folder locks up.
How can i reinstall this software? Thanks
 
M

Mercury

Probably have to buy another copy of Office, since MS no longer provides
replacement media for this edition, assuming it is the retail version.

bob said:
I'm running Office 2000 on a Xp machine.

I installed a program that corrupted all my MS Office suite - I don't know
how. When I went to reinstall Office it sticks because of a scratched disc.
I tried to do a vsimage copy and this installed most of the files. However,
now trying to run any Office application for the first time, the windows
installation runs and asks for the GRPTB50.olb file and some text files. I
cant copy them from the cd because the pf\msoffice\office folder locks up.
How can i reinstall this software? Thanks
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top