Search anomaly/inconsistency

M

Mark O'Brien

Office 2004, Entourage 11.2, OS X 10.4.2

I'm trying to search for the following:

Subject Contains "mcetech"

in the Search field at the top right of the Entourage mail window.

Entourage retrieves two emails from a year ago where the address reads
"[email protected]" and "[email protected]", but does NOT retrieve two
newer emails that read "John Doe <[email protected]>"

I can enter the same argument/variable as a custom Mail View, and Entourage
will return all 4 emails properly.

Is something corrupt in my Entourage installation, or is this normal
behavior?

Mark
 
M

mmmmark

I don't have an answer, but I've encountered similar search inconsistencies
myself.
 
N

Nathan Herring [MSFT]

Does the message that does not match say "sent on behalf of"? I'm not sure
we also look at the Sender header field, even though it still comes up in
the UI under From.

-nh
 
M

matt neuburg

Mark O'Brien said:
Office 2004, Entourage 11.2, OS X 10.4.2

I'm trying to search for the following:

Subject Contains "mcetech"

in the Search field at the top right of the Entourage mail window.

Entourage retrieves two emails from a year ago where the address reads
"[email protected]" and "[email protected]", but does NOT retrieve two
newer emails that read "John Doe <[email protected]>"

I can enter the same argument/variable as a custom Mail View, and Entourage
will return all 4 emails properly.

Is something corrupt in my Entourage installation, or is this normal
behavior?

It is normal and it sucks. The search field at the top right of the
window just has a really stupid idea of what constitutes containment in
an email address; if an address has the form "xxx <[email protected]>" it only
looks at "xxx". The solution: don't do that. Do your searching with
command-option-F.

But fact that this has not been fixed, and that the flaws in the
command-option-F dialog have not been fixed (e.g. changing the first
popup deletes what you've already typed in the text field), is really an
outrage. I could write a better search interface in a day. m.
 
M

Mark O'Brien

No, it just says "From".

I also just plugged in "nathanh" and "online" and "microsoft" in the search
field while in the microsoft.public.mac.office.entourage window, and your
post did now show up. If I plug in "nathan" or "herring", it finds your
post(s).

Mark
 
M

Mark O'Brien

On 10/6/05 3:10 PM, in article 1h40eyc.1wc856q1xn0j28N%[email protected],
matt neuburg said:
It is normal and it sucks. The search field at the top right of the
window just has a really stupid idea of what constitutes containment in
an email address; if an address has the form "xxx <[email protected]>" it only
looks at "xxx". The solution: don't do that. Do your searching with
command-option-F.

But fact that this has not been fixed, and that the flaws in the
command-option-F dialog have not been fixed (e.g. changing the first
popup deletes what you've already typed in the text field), is really an
outrage. I could write a better search interface in a day. m.

Thanks Matt. At least I know my installation is fine, and Cmd-Opt-F works as
expected for my example.

Mark
 
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