Select All shortcut

A

alimcg

For some reason when, in any of my mail folders within Entourage, I
press Control A nothing happens? This has only just started to happen
and I can still use the select all option from the toolbar - just not
the shortcut. Any answers?
 
B

Barry Wainwright

For some reason when, in any of my mail folders within Entourage, I
press Control A nothing happens? This has only just started to happen
and I can still use the select all option from the toolbar - just not
the shortcut. Any answers?
Click to expand...

CONTROL-A, or COMMAND-A?

Also, make sure you click in the folder listing to select a message first.
 
A

alimcg

Sorry, i did mean command A. And yes, i know about making sure a
message is selected first. I am doing everything as i always have -
this has just started to happen.. It couldn't be a bug of some sort
could it?
 
B

Barry Wainwright

Sorry, i did mean command A. And yes, i know about making sure a
message is selected first. I am doing everything as i always have -
this has just started to happen.. It couldn't be a bug of some sort
could it?
Click to expand...

I doubt it. This is the first time I've seen such action reported. A bug
would probably have hit someone else before now.

Other things to check:

1. Have you assigned cmd-a to any scripts in the scripts folder/menu?
2. Have you (in Panther) assigned any global commands to cmd-a?
3. Have you recently installed any macro-type utilities (like quick-keys,
typeIt4Me etc) that could be interfering with keyboard entry?
 
M

Mickey Stevens

I doubt it. This is the first time I've seen such action reported. A bug
would probably have hit someone else before now.
Click to expand...

Try quitting & re-launching Entourage.

If you haven't already, download and install the latest Office 2004 update,
which is Office 2004 Service Pack 1. Service Pack 1 includes a number of
fixes that are documented in this article on the Microsoft Knowledge Base:
<http://support.microsoft.com/?kbid=883951>

In Office 2004, use Microsoft AutoUpdate to get the latest updates. From
any Office application, go to Help > Check for Updates (or manually launch
Microsoft AutoUpdate from the Applications folder). If any updates are
needed, they will display in a sheet, at which point you can check them and
press the "Install" button to download and install them.

Updates can also be found at the Microsoft web site:
Other things to check:

1. Have you assigned cmd-a to any scripts in the scripts folder/menu?
Click to expand...

(meaning do any of them have \mA at the end of the filename)
2. Have you (in Panther) assigned any global commands to cmd-a?
Click to expand...

Be especially wary of this feature. I use it, but its behavior isn't always
consistent.
 
A

alimcg

Thanks all, I hadn't assigned any cmd-a to scripts etc but i did
download the service pack for entourage and the select all shortcut is
working again..

Thanks again
 
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