Sending to a group with an invalid contact in it

E

E. Delgaro

When sending to a group with an invalid contact in it, the messge
is sent to the Outbox and stops all other emails, I don't get a
message telling which address is invalid, like "Mail Delivery
Failed". With groups of +100 users is hard to figure which one is
wrong. Any ideas?
 
A

Alan Schaevitz

Would be nicer if Entourage told you which address was invalid. Short of
that, you might duplicate the group and delete half the entries. Send that
shorter group. If it is OK, problem is in the other half. If not problem
is in that half. Repeat the "half" approach with the problematic list and
continue until you locate the bad address. Cumbersome but effective (called
a binary search in math terms).
 
P

Paul Berkowitz

There's no need to do that. It will usually be obvious. Entourage cares only
about four things:

1) The email address must have an "@" in it.
2) The bit after the "@" must have a "." in it.

(In fact, you'll generally see a green "?" if 1) or 2) is wrong.)

3) If you have a 'domain for unqualified addresses' specified in your
Account info Advanced Sending Options, then it checks against the server to
see that any email address username without an "@domain.com" gets the
specified domain added and verified as a real address.

So check for "@" again.

4) On Exchange accounts, and I think IMAP accounts that you have, it checks
that anyone with the same domain (after the "@") as you really does exist.

So it's probably one of those. You could use the "half at a time" method
with just those addresses if it's not obvious which it is.

--
Paul Berkowitz
MVP MacOffice
Entourage FAQ Page: <http://www.entourage.mvps.org/faq/index.html>
AppleScripts for Entourage: <http://macscripter.net/scriptbuilders/>

Please "Reply To Newsgroup" to reply to this message. Emails will be
ignored.

PLEASE always state which version of Microsoft Office you are using -
**2004**, X or 2001. It's often impossible to answer your questions
otherwise.
 
Top