Sent e-mail is not being received

D

David G

Outlook pretends to be sending my e-mails by showing them as sent in "My Sent
Itmes" but the e-mail receipients are not receiving anything.
 
F

Francine Otterson

Is this for a particular person that is not receiving the emails. Perhaps
they are blocked somehow on their side.

Regards
 
D

David G

No, this is for ALL receipients.

Francine Otterson said:
Is this for a particular person that is not receiving the emails. Perhaps
they are blocked somehow on their side.

Regards
 
G

Guest

David G said:
Outlook pretends to be sending my e-mails by showing them as sent in
"My Sent
Itmes" but the e-mail receipients are not receiving anything.


Outlook isn't "pretending" anything. Once it gets an OK status returned
from the mail server that accepted your message, it moves a copy of that
item into the Sent Items folder. Outlook can do nothing about the
message once your mail server accepts the message. You can turn on the
troubleshooting log option to check in the logfile (%temp%\opm.log) that
the mail server accepted your message, sent an OK status, and then
Outlook disconnected whereupon it moves the item from the Outbox to the
Sent Items folder. If your mail provider's server is accepting your
message, that's where your control over it ends. You'll have to contact
your e-mail provider to determine why they are not delivering any of
your messages.
 
B

Brian Tillman

David G said:
No, this is for ALL receipients.

If this is for a POP/SMTP account, enbable logging in Outlook and post the
OPMLog.log file here. The log can be used to determine whether or not the
messages actually left your client. Chances are, though, that since they're
in the Sent Items folder, that they were sent and the issue is with your (or
their) mail server.
 
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