Sent email not going out

C

cklucas

I am out of town in hotel and have been receiving everything fine, but
not able to send email from my entourage, although it acts as if
sent. No one on other end has gotten anything, yet, when I go
directly to the server site, all is going out fine (time warner)
Suspect glitch in entourage sending. Ideas
 
W

William Smith

I am out of town in hotel and have been receiving everything fine, but
not able to send email from my entourage, although it acts as if
sent. No one on other end has gotten anything, yet, when I go
directly to the server site, all is going out fine (time warner)
Suspect glitch in entourage sending. Ideas
Click to expand...

While you are at home on the Time Warner network you are allowed to send
through the SMTP server (outgoing mail server) specified in your account
settings. However, while you're at the hotel, you're no longer on the
Time Warner network and the SMTP server is rejecting your messages. This
is a common practice to prevent spammers from using an ISP's E-mail servers.

Contact your hotel's technical support and ask for the address of an
SMTP server that you can send through from the hotel. Plug that address
into your Time Warner account's SMTP server address field.

Hope this helps!

--

bill

William M. Smith, Microsoft Interop MVP - Mac/Windows
Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
 
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