Separating e-mail from different accounts?

[Julia LaBua]

I am new to Entourage, and ran into a problem while setting it up to
retrieve mail from my accounts. I set up 2 separate accounts (within the
same identity), one is a gmail account and the other is the POP account
through my ISP. The setup went flawlessly, and I am receiving mail on both
accounts, but it is all coming into one Inbox!

There must be a way to have separate inboxes for the separate accounts, but
I have scoured the help files and this newsgroup and been unable to figure
it out. I'd appreciate any help anyone can give me, and will cheerfully
accept some good-natured ribbing if it turns out the solution was right
under my nose the whole time.

Regards,
Julia

 

[Adam Bailey]

I am new to Entourage, and ran into a problem while setting it up to
retrieve mail from my accounts. I set up 2 separate accounts (within the
same identity), one is a gmail account and the other is the POP account
through my ISP. The setup went flawlessly, and I am receiving mail on both
accounts, but it is all coming into one Inbox!

There must be a way to have separate inboxes for the separate accounts, but
I have scoured the help files and this newsgroup and been unable to figure
it out.

Not separate inboxes, per se, but you could use rules to move messages into
separate folders that you create.

For help creating rules, see <http://www.entourage.mvps.org/rules/>.

 

[Michel Bintener]

Not separate inboxes, per se, but you could use rules to move messages into
separate folders that you create.

For help creating rules, see <http://www.entourage.mvps.org/rules/>.

In addition to what Adam has written: a Gmail account is also a POP account,
and Entourage stores all the POP account emails in the local inbox, whereas
it shows a new folder tree for IMAP accounts. The best way to do what you
want is the method Adam suggested, i.e. use rules to move the emails into
separate folders. Right-/Ctrl-click the local inbox, create two new
subfolders, name them any way you want. In Tools>Rules, create two rules,
both of which say, for each respective account, that "if account is [xxx],
move message to folder [xxx]".

 

[Julia LaBua]

Much thanks to Michel and Adam for the very helpful replies. I have set up
the rules as you suggested, creating folders inside the inbox labeled for
each account.

One thing I noticed as I was creating the rules, however: There is a
checkbox option within the rule dialog box that reads "Do not apply other
rules to messages that meet this criteria." It is checked (thus, enabled),
and also grayed out (thus, unchangeable). Do you have any idea how I could
"ungray" it so I can uncheck it? I would like to set up further filters
within each account to sort messages relating to particular subjects, but I
don't think it will work unless I can uncheck this box.

Not separate inboxes, per se, but you could use rules to move messages into
separate folders that you create.

For help creating rules, see <http://www.entourage.mvps.org/rules/>.

In addition to what Adam has written: a Gmail account is also a POP account,
and Entourage stores all the POP account emails in the local inbox, whereas
it shows a new folder tree for IMAP accounts. The best way to do what you
want is the method Adam suggested, i.e. use rules to move the emails into
separate folders. Right-/Ctrl-click the local inbox, create two new
subfolders, name them any way you want. In Tools>Rules, create two rules,
both of which say, for each respective account, that "if account is [xxx],
move message to folder [xxx]".

 

[Michel Bintener]

Hi Julia,
you can no longer apply rules to messages once they have been moved by
another rule. However, rules are applied in the order in which they appear
in the Rules window; that means that if you create other rules you'd like to
have and rearrange them (simply drag and drop) in the list so that your
original rules which move the messages are applied last, then you should get
the result you wanted.

Much thanks to Michel and Adam for the very helpful replies. I have set up
the rules as you suggested, creating folders inside the inbox labeled for
each account.

One thing I noticed as I was creating the rules, however: There is a
checkbox option within the rule dialog box that reads "Do not apply other
rules to messages that meet this criteria." It is checked (thus, enabled),
and also grayed out (thus, unchangeable). Do you have any idea how I could
"ungray" it so I can uncheck it? I would like to set up further filters
within each account to sort messages relating to particular subjects, but I
don't think it will work unless I can uncheck this box.

I am new to Entourage, and ran into a problem while setting it up to
retrieve mail from my accounts. I set up 2 separate accounts (within the
same identity), one is a gmail account and the other is the POP account
through my ISP. The setup went flawlessly, and I am receiving mail on both
accounts, but it is all coming into one Inbox!

There must be a way to have separate inboxes for the separate accounts, but
I have scoured the help files and this newsgroup and been unable to figure
it out.

Not separate inboxes, per se, but you could use rules to move messages into
separate folders that you create.

For help creating rules, see <http://www.entourage.mvps.org/rules/>.

In addition to what Adam has written: a Gmail account is also a POP account,
and Entourage stores all the POP account emails in the local inbox, whereas
it shows a new folder tree for IMAP accounts. The best way to do what you
want is the method Adam suggested, i.e. use rules to move the emails into
separate folders. Right-/Ctrl-click the local inbox, create two new
subfolders, name them any way you want. In Tools>Rules, create two rules,
both of which say, for each respective account, that "if account is [xxx],
move message to folder [xxx]".