Setting Outlook as default MAPI client with Notes Present

[Stephen Kearon]

I have a client who uses Exchange with Outlook 2000 for
external e-mail along with Lotus Notes 4.6

Notes is used for a number of databases and internal email

The problem is that when they click on say a mail link on
the web Notes is launched, and I would like to know who to
change this so that Outlook is always launched

 

[Vince Averello [MVP-Outlook]]

What program is set as the default here: Control Panel > Internet applet >
Programs tab > Mail

 

[Stephen Kearon]

It is set to Outlook, I have tried changing to say Outlook
Express and then back to Outlook and this works, HOWEVER
as soon as Notes is run it resets back!

 

[Guest]

On further examination Notes keeps resetting
HKEY_CLASSES_ROOT\mailto\shell\open\command

 

[Vince Averello [MVP-Outlook]]

See if changing the setting in Notes here helps:
File menu > Preferences > User Preferences > Click Mail and News on the left

Change the Mail Program dropdown

Not sure what that will do since I don't have one machine with both Notes &
Outlook on it. I'm saddled with Notes on my 'work' machine since that's what
my company uses but I've got Outlook on my 'personal' machine