Shaking

[Tennisman1939]

I am running Entourage 11.3.6 on a Mac with System 10.4.10. Everything has
been running great for the last few years. I have updated Entourage and my
Mac System regularly.

This past week my computer screen started shaking violently and the speakers
started to emit a sound like a fog horn. I tried to quit Entourage and the
menus open but clicking on quit or close does not work.

If I go to force quit under the Apple it closes every program I have open,
not just Entourage.

I am also running Firefox 2.0.0.5 which did have a shaking problem,
according to the Mozilla Website, in previous versions, but not 2.0.0.5. That
problem had to do with empty Bookmark toolbars, which I never had. Always had
plenty of bookmarks in my toolbars.

My shaking and sound problems always starts in Entourage and not in Firefox.

The only change I can think of is that I was using a hard wired ethernet -
modem - router connection until 2 weeks ago. Now I am running Airport Extreme
connected to my Router and Modem.

Could the wireless connection instead of the hard wired connection be
causing this or does anybody else have a thought?

My computer monitor is 23 inch Apple Cinema Display which is working just
fine. It is not a screen flicker but a complete takeover of the computer by
the shaking. I ran Tech Tool Pro and all tests passed.

Any thoughts would be appreciated.

 

[Diane Ross]

I am running Entourage 11.3.6 on a Mac with System 10.4.10. Everything has
been running great for the last few years. I have updated Entourage and my
Mac System regularly.

This past week my computer screen started shaking violently and the speakers
started to emit a sound like a fog horn. I tried to quit Entourage and the
menus open but clicking on quit or close does not work.

If I go to force quit under the Apple it closes every program I have open,
not just Entourage.

I am also running Firefox 2.0.0.5 which did have a shaking problem,
according to the Mozilla Website, in previous versions, but not 2.0.0.5. That
problem had to do with empty Bookmark toolbars, which I never had. Always had
plenty of bookmarks in my toolbars.

My shaking and sound problems always starts in Entourage and not in Firefox.

The only change I can think of is that I was using a hard wired ethernet -
modem - router connection until 2 weeks ago. Now I am running Airport Extreme
connected to my Router and Modem.

Could the wireless connection instead of the hard wired connection be
causing this or does anybody else have a thought?

My computer monitor is 23 inch Apple Cinema Display which is working just
fine. It is not a screen flicker but a complete takeover of the computer by
the shaking. I ran Tech Tool Pro and all tests passed.

Any thoughts would be appreciated.

Hmmmm, this is a strange one. Did this start after a recent system update?
Do you have an Intel Mac? The last iTunes and QT updates have caused all
sorts of problems. On an Intel Mac you need to update prebinding. For more
help on these troublesome updates see:

<http://blog.entourage.mvps.org/2007/07/itunes_731_and_quicktime_72_up.html>

<http://blog.entourage.mvps.org/2007/07/apple_posts_kb_fix_on_quicktim.html>

What I would do is determine where the problem is located.

1. Test by eliminating the modem. Did the problem start in Entourage before
you changed modems?

2. Eliminate your User's folder by creating a new User in System
Preferences and test these.

--If the problem exists, then it's system wide
--If the problem goes away, then it's in your User's folder

My guess its in your system. Running the latest Apple combo updater might
solve the problem, but you might have to do an "Archive & Install".