Signatures increase in size when replying to e-mail

W

Wavemancali

Hi folks,

I have several users whose signature files increase their font size
abnormally when they reply to an e-mail. All users are using Office XP,
patched with the latest patches.

Any thoughts on causes or soultions?

Wavemancali
 
W

Wavemancali

Found the answer when scouring the outlook specific forums.

Will post solution here for interested parties:

When you create a signature file in outlook it actually creates 3 seperate
signatures, one for html, one for rich text and one for plain text.

After interrogating my users under a 20 Watt bulb, I found out that yes it
only happened when they responded to rich text e-mails. Once I altered the
rich text signature file all was well.

the signatures were found in the:
Documents and settings\user\application data\microsoft\signature folder
 

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