simple command keys not working in Entourage

S

steven.wren

I am finding that even the most basic command shortcuts are not working
in Entourage. I am using 2004 Version 11.2. Command w will not close an
open email. Delete will not delete . . etc. Besides that it is damn
slow. To change from mail to adresses sometimes takes 15 - 30 seconds.
Any suggestions?
 
M

Mickey Stevens

I am finding that even the most basic command shortcuts are not working
in Entourage. I am using 2004 Version 11.2. Command w will not close an
open email. Delete will not delete . . etc.
Click to expand...

Did you try quitting & re-launching Entourage? That usually fixes the
problem for me.

If you have a specific set of steps you can take to make this behavior
reproduce, I'm sure the Entourage team would be interested to hear it.
Besides that it is damn
slow. To change from mail to adresses sometimes takes 15 - 30 seconds.
Any suggestions?
Click to expand...

Try sorting the Address Book by "Name" (click the "Name" column header).
That should speed up opening the Address Book, since the "Name" field is
indexed and some of the other sort fields are not.
 
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