Slow to browse when opening & saving files

[The Flea]

We have Office 2003 runnning on a laptop with Norton Internet Security
2003/4, 1.6GHz-1.8Ghz Pentium mobile processor 512MB RAM. Gets DHCP from the
local server (2000 server) and uses that server as it's DNS & WINS server.

Basically when you go to open or save a file from within an Office
application, once you click on the drop down list to change where you want to
save it to, the application doesn't respond for anywhere from 15 seconds to a
minute, then allows you to browse. The same thing also happens when trying to
add attachments to an e-mail in Outlook. I have scoured Google groups and the
like trying to find answers but have yet to find anything to help. I have
tried disabling Norton's completely, unregistering Office's virus service,
repairing Office and installing all Service Packs/Updates without any luck.

The laptop has an i-Mate attached and also an HP 2710 MFC.

Any further ideas appreciated.

Thanks,

Leigh

 

[garfield-n-odie]

Right-click on the My Computer icon on the Windows desktop, left-click

 

[The Flea]

All mapped network drives are accessible via My Computer and can be browsed
without any delay.

 

[garfield-n-odie]

See http://support.microsoft.com/?kbid=830561 "Documents that have
attached templates take a long time to open in Word 2002 and in Word 2003".

 

[The Flea]

It's not opening the files that is the slowness, it is browsing to the files
to open them or save them that causes the programs to freeze for a while.
Once found, the files open at normal speed.

 

[chicktek]

Has anyone found the answer to this question? We are getting this on
all of our machines.