SMARTReporter v2.3.1

[aRKay]

I just tried the following new free application called SMARTReporter and
it works fine with one exception. The author may have assumed all Mac
users use Apple's Mail.app for email and it has no provision for use of
Entourage. The test email notification failed since I do not use
Apple's Mail.app.

Try it and if you like it send some feedback to [email protected] to
let the user select the email app.

aRKay

----------------------------------------------
SMARTReporter v2.3.1
<http://www.macupdate.com/info.php/id/14825/smartreporter>

SMARTReporter is an application that can warn you of some hard disk
drive failures before they actually happen! It does so by periodically
polling the S.M.A.R.T. status of your hard disk drive. S.M.A.R.T.
(Self-Monitoring Analysis and Reporting Technology) is a technology
built into most modern hard disk drives that acts as an "early warning
system" for pending hard disk drive problems. SMARTReporter can notify
you of impending hard disk drive failures by sending e-mails, displaying
a warning dialog or executing an application.

 

[Jolly Roger]

I just tried the following new free application called SMARTReporter and
it works fine with one exception. The author may have assumed all Mac
users use Apple's Mail.app for email and it has no provision for use of
Entourage. The test email notification failed since I do not use
Apple's Mail.app.

Try it and if you like it send some feedback to [email protected] to
let the user select the email app.

aRKay

Hi aRKay,

This is a Microsoft Entourage news group - SMARTreporter has no
connection to Entourage. I thought you might want to know that many
consider it rude to post off-topic content in news groups. If you'd
like to avoid offending others, it would be more polite of you to post
topics like this in a general Macintosh applications news group such as
comp.sys.mac.apps in the future.

 

[aRKay]

Hi aRKay,

This is a Microsoft Entourage news group - SMARTreporter has no
connection to Entourage. I thought you might want to know that many
consider it rude to post off-topic content in news groups. If you'd
like to avoid offending others, it would be more polite of you to post
topics like this in a general Macintosh applications news group such as
comp.sys.mac.apps in the future.

Hi Jolly Roger,

When iPhoto first came out it would only send pictures via Apple's
Mail.app until someone from this newsgroup came up with a patch that
would allow Entourage users to send mail from the iPhoto app. Apple
later got the word and fixed iPhoto.

I have notified the developer of SMARTreporter of the issue for
Entourage users and posted the note to this newsgroup as something i
felt would be of interest to other Entourage users. The Entourage issue
would have little or no interest to comp.sys.mac.apps readers since it
is specific to Entourage.

My posting was to the correct newsgroup and I do not appreciate the tone
of your remarks to me and others. Many of your postings contain very
useful information; however, the tone is sometimes offensive your tend
to talk down to people. Thank about the tone before you push the send
button.

aRKay

 

[Diane]

This is a Microsoft Entourage news group - SMARTreporter has no
connection to Entourage. I thought you might want to know that many
consider it rude to post off-topic content in news groups. If you'd
like to avoid offending others, it would be more polite of you to post
topics like this in a general Macintosh applications news group such as
comp.sys.mac.apps in the future.

Please tone down your replies. ARKay's message was on topic and even if it
had not, you could have replied with a more considerate tone or just not
bothered to reply.

 

[Jolly Roger]

When iPhoto first came out it would only send pictures via Apple's
Mail.app until someone from this newsgroup came up with a patch that
would allow Entourage users to send mail from the iPhoto app. Apple
later got the word and fixed iPhoto.

I have notified the developer of SMARTreporter of the issue for
Entourage users and posted the note to this newsgroup as something i
felt would be of interest to other Entourage users. The Entourage issue
would have little or no interest to comp.sys.mac.apps readers since it
is specific to Entourage.

My posting was to the correct newsgroup

Doh! You are, of course, 100% correct. I somehow neglected to read
your post fully, and made the incorrect assumption that it was strictly
about SMARTreporter. I humbly apologize for my error, and I hope you
won't hold it against me!

and I do not appreciate the tone
of your remarks to me and others. Many of your postings contain very
useful information; however, the tone is sometimes offensive your tend
to talk down to people. Thank about the tone before you push the send
button.

Yes, that may be spot on. I've never claimed to rate high in
diplomacy. But I think you'll see that, for the most part, my tone
reflects the situation.

For instance, when someone posts a question to a news group that has
been asked and answered many times in the past without bothering to do
a simple search, it irritates those of us who have taken time out of
our busy schedules to answer the question in the past. I may not be as
diplomatic as some, but I do have something to offer, and my time is
limited. So I appreciate those who have the common courtesy to search
before asking.

With that said, I will genuinely try to do better. Thank you for taking
time to point out that there's room for improvement!

Again, I apologize to you for the mistake. I should definitely have
followed one of my own rules and read posts in their entirety before
replying in this instance! : )

 

[Jolly Roger]

Please tone down your replies. ARKay's message was on topic and even if it
had not, you could have replied with a more considerate tone or just not
bothered to reply.

Ok...

1. aRKay already brought my error to my attention - I think once was
enough. ; )

2. I've already apologized to aRKay for my error, but I have to admit,
after reading it again, my tone really wasn't *that* inconsiderate. I
was definitely considerate enough to make my point without any personal
insults, name calling, and so on.

 

[Diane]

1. aRKay already brought my error to my attention - I think once was
enough. ; )

Since you are a stickler for reading older messages, you will see my
response (3:16) was posted BEFORE your apology (3:27) to aRKay.

2. I've already apologized to aRKay for my error, but I have to admit,
after reading it again, my tone really wasn't *that* inconsiderate. I
was definitely considerate enough to make my point without any personal
insults, name calling, and so on.

Perhaps the point is you don't realize you are being inconsiderate.
Obviously, you want to help or you wouldn't be on the list answering
questions. Many people come to this list and it's a first time newsgroup
experience. IMHO, I feel those that are here to help do so knowing that most
of the answers can be found by searching, but knowing at the same time these
users have been unsuccessful in finding help.

<play Mission Impossible music here> You job should you choose to accept it,
is to answer questions and point users to links that will help.

 

[Jolly Roger]

Since you are a stickler for reading older messages, you will see my
response (3:16) was posted BEFORE your apology (3:27) to aRKay.

Right, but it was 15 minutes *after* aRKay's response. ; ) Like I
said, once was enough.

Perhaps the point is you don't realize you are being inconsiderate.

Perhaps, yes.

Obviously, you want to help or you wouldn't be on the list answering
questions.
Correct.

Many people come to this list and it's a first time newsgroup
experience. IMHO, I feel those that are here to help do so knowing that most
of the answers can be found by searching, but knowing at the same time these
users have been unsuccessful in finding help.

I, like you, would tend to give the benefit of the doubt, but there are
plenty of cases where it's obvious they didn't bother to search much at
all. How often have you answered the "Does Entourage do return
receipts?" question, for instance? The number of times people ask that
question alone here is staggering considering a simple search finds
numerous hits instantly:

<http://preview.tinyurl.com/ysde5h>

On the other hand, I recognize that diplomacy is valued, so I am see
the benefit of trying not to be too upset when this happens.
Sometimes, though, I admit my frustration does get the better of me. :
)

Also, while I agree we are here primarily to help with *Entourage*
problems, I also feel some responsibility to help people learn proper
Usenet etiquette. This is, after all, Usenet. I think most folks would
agree it's proper etiquette to search before asking. I am sure you will
recognize the many reasons *why* it's proper etiquette, but I'll just
say one of the biggest reasons is the fewer individual threads there
are, the more chance there is that one can find and read all relevant
answers in one place rather than having to burrow through 50, 100, or
1000 individual threads on the topic. It's a good idea to promote good
etiquette.

<play Mission Impossible music here> You job should you choose to accept it,
is to answer questions and point users to links that will help.

Yeah - I'll try to keep that in mind. : )

 

[Diane]

On the other hand, I recognize that diplomacy is valued, so I am see
the benefit of trying not to be too upset when this happens.
Sometimes, though, I admit my frustration does get the better of me. :

It happens to all that do support even when you volunteer like we all do
here.

Also, while I agree we are here primarily to help with *Entourage*
problems, I also feel some responsibility to help people learn proper
Usenet etiquette.

No problem in pointing out proper etiquette, just do it will a lighter hand.

For almost every question asked here, the answer can be found on the
Entourage Help Page. It's a non profit site and even though it takes a lot
of work, I hope it does serve Entourage users. We've had more than a million
visitors to the site so imagine what the traffic would be like here if all
of those users had asked here for help.

 

[Jolly Roger]

No problem in pointing out proper etiquette, just do it will a lighter hand.

I'll try to keep on trying in that vein. ; )

For almost every question asked here, the answer can be found on the
Entourage Help Page. It's a non profit site and even though it takes a lot
of work, I hope it does serve Entourage users. We've had more than a million
visitors to the site so imagine what the traffic would be like here if all
of those users had asked here for help.

You got that right! I'll try to point more folks that way here as well.

 

[Mickey Stevens]

On my computer, I just have SMARTReporter set to send mail using custom
settings, which is one of the options depicted on the product website. I
don't think that option requires that one use Apple Mail since it works for
me and I don't use Mail.
<http://homepage.mac.com/julianmayer/smartreporter/screenshot_5.png>

Yes, it would be neat if it could import sending mail settings from
Entourage, but it still should work if you input your sending mail settings
manually since SMARTReporter does not use Mail to send when that option is
checked as far as I can tell.

 

[aRKay]

On my computer, I just have SMARTReporter set to send mail using custom
settings, which is one of the options depicted on the product website. I
don't think that option requires that one use Apple Mail since it works for
me and I don't use Mail.
<http://homepage.mac.com/julianmayer/smartreporter/screenshot_5.png>

Yes, it would be neat if it could import sending mail settings from
Entourage, but it still should work if you input your sending mail settings
manually since SMARTReporter does not use Mail to send when that option is
checked as far as I can tell.

Mickey,

You are the man! Thank you for the tip and example. It works perfect.

aRKay

 

[aRKay]

Again, I apologize to you for the mistake. I should definitely have
followed one of my own rules and read posts in their entirety before
replying in this instance! : )

Thanks for the apology and I look forward to reading your comments on
future topics.

End of this discussion

aRkay