SOME blank html emails

K

krzyz

I get notifications from an online account that I have. When I view the emails in my web mail client and in Thunderbird I can see the information. When I open the same emails in entourage it is blank except for a horizontal line. I DO receive most html emails with no problem and I have contacted the vendor who has not found any issues with other mail clients.
 
H

Hui Nee Chin

Hi there,

I'd like to follow up with you on this. Do you mind sending some of those
emails to huchinATmicrosoftDOTcom (please modify accordingly)?




Regards,
Hui Nee Chin - huchinATmicrosoftDOTcom
Microsoft Entourage Test
Disclaimer: This mail is provided "AS IS" with no warranties, and confers
no rights.
 
J

JMG.GT

Was this resolved?

I (and several co-workers) are also having this issue.

An example would be an add from amazon.com, none of the images will display
in Entourage, we are using Version 2008.

The HTML displays fine, and it even has the "place" holders for the imagse.

But the images do not load.

After looking at the HTML it looks like Entourage adds some code to the
HTML... the (3d's).
Here is a quick example of what the source looks like. It does display fine
in our Web mail and in OutLook 2007.

Any Help will be greatly apreciated!

JMG

<td height=3D"12" width=3D"12"><img =
src=3D"http://g-ecx.images-amazon.com/images/G/01/marketing/automated-ema=
ils/recommendations/bb-tl._V47075342_.gif" alt=3D"" border=3D"0" =
height=3D"12" width=3D"12"></td>=20
<td style=3D"border-top: 1px solid rgb(92, 158, 191);"><img =
src=3D"http://g-ecx.images-amazon.com/images/G/01/marketing/automated-ema=
ils/recommendations/spacer._V42753720_.gif" alt=3D"" border=3D"0" =
height=3D"1" width=3D"1"></td>
=20
<td height=3D"12" width=3D"12"><img =
src=3D"http://g-ecx.images-amazon.com/images/G/01/marketing/automated-ema=
ils/recommendations/bb-tr._V47075519_.gif" alt=3D"" border=3D"0" =
height=3D"12" width=3D"12"></td>=20
 
D

Diane Ross

JMG.GT said:
After looking at the HTML it looks like Entourage adds some code to the
HTML... the (3d's).
Here is a quick example of what the source looks like. It does display fine
in our Web mail and in OutLook 2007.

Any Help will be greatly apreciated!

JMG

<td height=3D"12" width=3D"12"><img =
src=3D"http://g-ecx.images-amazon.com/images/G/01/marketing/automated-ema=
ils/recommendations/bb-tl._V47075342_.gif" alt=3D"" border=3D"0" =
height=3D"12" width=3D"12"></td>=20
Click to expand...

When I click on the link, I get:

The requested URL
/images/G/01/marketing/automated-ema=ils/recommendations/bb-tl._V47075342_.g
if was not found on this server.
 
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