Some emails no longer reaching their recipients

M

mournac

For some unknown reason, some e-mails sent from Entourage no longer
reach their recipients (although some do).
It started last week, just about the time I applied the latest Office
patch (11.3.5).
I'm aware that this patch shouldn't affect Entourage, but who knows.
The fact that some emails work fine while other don't makes it very
hard to troubleshoot that issue.
I may add that other email clients don't have that problem, so it
would appear it's not a connection or server issue.
Any idea as to what may be going on ?

OS X (10.4.9)
Office 2004

René
 
C

Corentin Cras-Méneur

mournac said:
For some unknown reason, some e-mails sent from Entourage no longer
reach their recipients (although some do).
It started last week, just about the time I applied the latest Office
patch (11.3.5).


That's most of the time an issue with the server they are using.
Some servers filter e-mails according to the SMTP server they are coming
from to limit spam.
I got blacklisted like that for a while and my e-mails were never
reaching some of my recipients.

To test this, try sending through another e-mail account and SMPT if you
have one.

Corentin
 
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