some of me send emails never came o the sender

A

ayelet.rahav

randomly i realize that some of my email where never received, though
they appear in my sent items still they where not received no matter
how many times i re send them
this happens randomly to and to random receivers.
how can i track this emails?
 
B

Bras

When e-mail gets to your Sent Items it means they were delivered to the SMTP
server online, this server takes care of delivering the message to the
person it needs to go to. This means Entourage did the job, but somewhere in
the process the e-mail doesn't get delivered to the Inbox of the person that
you are sending the e-mail to, this could be a spam or junk filter
accidentally filtering out your message as spam. Make sure that all
receivers have you in their address list to avoid this.

When you want to track a message you can try the read receipt, however this
read receipt only works for certain mail clients, read this page about read
receipts and how to set this up in Entourage:
http://www.entourage.mvps.org/faq_topic/return_receipt.html
Also read part 3 on why a return receipt is not always working.

Bras
 
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