Some rules do and some rules don't

J

Jeremy Fieldsend

(Apologies for raising an issue I asked for help on some time ago.)

I have a simple rule I like to use on emails - thing is - it works on
some and not on others despite the fact that they are identical. It goes
like this:

Execute <if any criteria are met>
If
Subject contains <name>
Then
Move message <folder>
Set project <project name>
Print message

(Promise to keep any suggestions this time!)
Thanks
 
P

Peter

Hi,

could it be that some of your rules overlapping each other?

It works like this: The rule on top has priority. If this rules does
something, that the criteria for the other rule is might no longer
given.
Therefore this rule will not be executed.

I had a similar problem after I had arranged my rules
alphabetical....and some of them did not work anymore.
 
J

Jeremy Fieldsend

Peter said:
Hi,

could it be that some of your rules overlapping each other?

It works like this: The rule on top has priority. If this rules does
something, that the criteria for the other rule is might no longer
given.
Therefore this rule will not be executed.

I had a similar problem after I had arranged my rules
alphabetical....and some of them did not work anymore.
Click to expand...

Does this mean that I can't have identical rules (for moving files to
specific folders) then?
 
P

Peter

How you do it?

It should be all in one rule

Like "If sender is A (or subject is ZYZ) than move message to folder 2
set project to !@#
print message.

I just run a test and it worked
 
J

Jeremy Fieldsend

Peter said:
How you do it?

It should be all in one rule

Like "If sender is A (or subject is ZYZ) than move message to folder 2
set project to !@#
print message.

I just run a test and it worked
Click to expand...

Problem only occurs when you have several ientical rules which (in my
case) but emails into different folders.
 
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