sorting by last name in address book dialogs

[jtpiper]

I currently have Outlook set up to go to "My Contacts" first, and then to our
GAL. In the Contacts module, everything displays in the proper sort order.
When I compose a new e-mail, and click on the "To:" button, when it goes to
the address book based on the contacts in "My Contacts", it only sorts them
first name/last name. It seems that my machine is not the only one with this
issue.

 

[Brian Tillman]

I currently have Outlook set up to go to "My Contacts" first, and
then to our GAL. In the Contacts module, everything displays in the
proper sort order. When I compose a new e-mail, and click on the
"To:" button, when it goes to the address book based on the contacts
in "My Contacts", it only sorts them first name/last name. It seems
that my machine is not the only one with this issue.

You son't state your Outlok version. This is for pre-OL 2007. Click
Tools>E-mail Accounts>View or change existing directories or address
books>Next. Select Outlok Address Book. Click Change. Set the sort order
there. Stop and restart Outlook.

 

[jtpiper]

Sorry, It is Outlook 2003 Professional Edition. Already tried the fix you
suggested, it didn't work.

 

[Brian Tillman]

Sorry, It is Outlook 2003 Professional Edition. Already tried the
fix you suggested, it didn't work.

Did you stop and restart Outlook after making the change?