Spacebar in reading pane randomly skips to next unread message

[Jim McMaster]

IN outlook 2003 SP1, under Windows XP SP2, I use the reading pane to go
though messages. I use the space bar to advance to the next unread
portion of the message.

Every so often, Outlook apparently decides I have read enough, and it
skips to the next message, rather than scrolling to the next page.

Is there a way to fix this?

Thank you.

 

[Milly Staples [MVP - Outlook]]

If it is random and you have no idea what may be the root cause, then it
will make it very hard to diagnose and fix. What commonalities do you see
when it does happen?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Jim McMaster asked:

| IN outlook 2003 SP1, under Windows XP SP2, I use the reading pane to
| go though messages. I use the space bar to advance to the next unread
| portion of the message.
|
| Every so often, Outlook apparently decides I have read enough, and it
| skips to the next message, rather than scrolling to the next page.
|
| Is there a way to fix this?
|
| Thank you.

 

[Alan Smith]

IN outlook 2003 SP1, under Windows XP SP2, I use the reading pane to go
though messages. I use the space bar to advance to the next unread
portion of the message.

Every so often, Outlook apparently decides I have read enough, and it
skips to the next message, rather than scrolling to the next page.

Is there a way to fix this?

Thank you.

Try a different keyboard.

 

[Alan Smith]

The first -and easiest- thing is to check the hardware, and it's easy too-
plug a different keyboard in.


"Milly Staples [MVP - Outlook]"

 

[Jim McMaster]

If it is random and you have no idea what may be the root cause, then
it will make it very hard to diagnose and fix. What commonalities do
you see when it does happen?

It is always four or five screens into the message. Most times, it is
after several seconds of inactivity, but not always. I hit the
spacebar, and outlook displays the first screen of the next message,
even though there is more of the first message to display.

 

[Jim McMaster]

The first -and easiest- thing is to check the hardware, and it's easy
too- plug a different keyboard in.

This is a little more difficult to do on my laptop. I don't have a
problem with any other application.

 

[Alan Smith]

This is a little more difficult to do on my laptop. I don't have a
problem with any other application.

You didn't say it was a laptop, but if it has the option of an external
keyboard the internal one may be disabled