Spotlight Option missing from General preferences

C

cedgington

Help! I use Spotlight extensively on my Entourage mail database.

The problem: I had to reinstall MAC OS X from the original discs the
other day - I selected the option to retain my data, programs etc. All
appeared to be well until I noticed Spotlight was no longer giving me
results from Entourage. went to the Preferences and the button under
General to use Spotlight is now completely missing.

I am running 11.3.3 so it should be there. MS updates will not install
on top of the current installation and I do not want to lose my data
etc.

Can anyone throw some light on how to fix this please?

Thanks
 
W

William Smith

Help! I use Spotlight extensively on my Entourage mail database.

The problem: I had to reinstall MAC OS X from the original discs the
other day - I selected the option to retain my data, programs etc. All
appeared to be well until I noticed Spotlight was no longer giving me
results from Entourage. went to the Preferences and the button under
General to use Spotlight is now completely missing.

I am running 11.3.3 so it should be there. MS updates will not install
on top of the current installation and I do not want to lose my data
etc.

Can anyone throw some light on how to fix this please?
Click to expand...

While you may have been running 11.3.3 prior to your re-installation,
you may not have completed all the updates. Spotlight was introduced
around version 11.2.4 or 11.2.5 if I remember correctly.

In Entourage verify you are indeed running 11.3.3 by checking its
version number under the Entourage --> About Entourage menu. If not,
then run the Microsoft AutoUpdate tool found under the Help --> Check
For Updates menu.

Hope this helps! bill
 
D

Diane Ross

While you may have been running 11.3.3 prior to your re-installation,
you may not have completed all the updates. Spotlight was introduced
around version 11.2.4 or 11.2.5 if I remember correctly.

In Entourage verify you are indeed running 11.3.3 by checking its
version number under the Entourage --> About Entourage menu. If not,
then run the Microsoft AutoUpdate tool found under the Help --> Check
For Updates menu.
Click to expand...
I just did a re-install myself and had the exact same problem even though I
had applied all updates. I ran the 11.3.3 (it's a combo updater) then 11.3.4
update and Spotlight was back.

Seems we are seeing more problems these days with not only Microsoft
applications but Apple updates as well not installing completely.

I use the Apple Combo updaters rather than Software Update for the big
installs of Apple update releases.

--
Diane Ross, Microsoft Mac MVP
Entourage Help Page
<http://www.entourage.mvps.org/>
One of the top five MS Entourage resources listed on the Entourage Blog.
<http://blogs.msdn.com/entourage/>
 
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