When trying to rebuild my email I got the message that my "start up disc is
full"
What does this mean?
A rebuild requires up to twice the free space of the size of the database
file (which can get pretty big.
It needs this because it first saves a copy of the database, then starts to
copy info out of the database into a new copy, so at the very end of this
process you have effectively three copies of the database on your disk.
I keep trying to delete old emails and they pop up again in my email list.
How do I delete them permanently?
Thanks, Becky Richardson
The emails pop up, or their addresses show when starting to address new
mail?
If it's just the addresses showing up, then this is due to the Most Recently
Used (MRU) list.
In Entourage X and 2004 there is an option in the preferences to clear this
address Cache (Mail & News prefs; Compose tab). You can also (in the same
place) turn off the display of these addresses (but still keep the Œauto
complete¹ of names in your address book).
In both Entourage v9 and in vX individual items can be removed by adding an
entry to the address book that EXACTLY matches the rogue entry in the
history list and then deleting it.
In entourage 2004, hitting the 'junk' button in the toolbar will remove the
address of that message from the cache as well.
Alternatively, just wait a few days/weeks. The remembered addresses are
prioritised by age & frequency and the list is limited to a maximum of 200,
so eventually your mistakes will fall out at the bottom.