T
Tim
My dad recently purchased Entourage 2004. He is running Panther
(10.3.9) on a G4.
I was visiting recently and he complained of the program not working.
He was having trouble getting mail from his AOL account. I am no
expert, but have used Entourage X successfully at work for a few years.
I went into his accounts, set him up with settings to send and receive
mail and things were working fine. The problem is that he has what
appears to be a master account (which doesn't show up in the account
list) and a sub account with his name on it.
This isn't how Entourage X worked. The main folder has an inbox, outbox
and sent folders. I don't recall exactly, but the sub account surely
does not have an inbox. One of them contains a delete folder that he
cannot empty.
The sub account has strange icons--they look like network icons instead
of typical folders.
Any ideas?
I would appreciate any help you can offer on his behalf.
Thanks.
(10.3.9) on a G4.
I was visiting recently and he complained of the program not working.
He was having trouble getting mail from his AOL account. I am no
expert, but have used Entourage X successfully at work for a few years.
I went into his accounts, set him up with settings to send and receive
mail and things were working fine. The problem is that he has what
appears to be a master account (which doesn't show up in the account
list) and a sub account with his name on it.
This isn't how Entourage X worked. The main folder has an inbox, outbox
and sent folders. I don't recall exactly, but the sub account surely
does not have an inbox. One of them contains a delete folder that he
cannot empty.
The sub account has strange icons--they look like network icons instead
of typical folders.
Any ideas?
I would appreciate any help you can offer on his behalf.
Thanks.