Sudden Crashes when opening photo-attached or HTML messages

R

RichardG

Help. Is there a patch for this problem? It's been going on for a
few weeks. I loaded Panther, thinking a new op sys might help, but
the crashing seems to be getting worse. It was also happening in
Explorer, but that has stopped.

Any advice/help is greatly appreciated.

RG
 
R

RichardG

When opening some emails, mostly coupon offers, company notices, or
things with images, Entourage crashes. HOWEVER - if I choose
"forward" instead of double clicking on the email - it opens just
fine. Is there a simple solution to this problem?

I hope so.

Thanks,

RG
 
D

Diane Ross

When opening some emails, mostly coupon offers, company notices, or
things with images, Entourage crashes. HOWEVER - if I choose
"forward" instead of double clicking on the email - it opens just
fine. Is there a simple solution to this problem?
Click to expand...

Entourage is probably trying to connect to the server to download the
images. Try opening them with the Preview pane off.
 
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