Suddenly, Entourage can't "find" keychain login to store password

N

NYKulick

I have been using Entourage 2004 with Mac OS 10.4.10.

Suddenly, each time I open Entourage, I get this message: Keychain
"login" can not be found to store "my email address". Then it asks me
if I want to reset to defaults. I tried that. But then the whole thing
happens all over again.

Any assistance will be much appreciated.


(Also, any simple explanation of keychains (or telling me where to go
to get this) would also be appreciated. I read the on-line
explanation many times, and am no wiser.)

Thank you.
 
J

Jolly Roger

[email protected] said:
I have been using Entourage 2004 with Mac OS 10.4.10.

Suddenly, each time I open Entourage, I get this message: Keychain
"login" can not be found to store "my email address". Then it asks me
if I want to reset to defaults. I tried that. But then the whole thing
happens all over again.

Any assistance will be much appreciated.


(Also, any simple explanation of keychains (or telling me where to go
to get this) would also be appreciated. I read the on-line
explanation many times, and am no wiser.)

Thank you.
Click to expand...

Have you changed your account recently? Do you have this file?:

/Users/you/Library/Keychains/login.keychain

--
Note: Please send all responses to the relevant news group. If you
must contact me through e-mail, let me know when you send email to
this address so that your email doesn't get eaten by my SPAM filter.

JR
 
D

Diane

Suddenly, each time I open Entourage, I get this message: Keychain
"login" can not be found to store "my email address". Then it asks me
if I want to reset to defaults. I tried that. But then the whole thing
happens all over again.

Any assistance will be much appreciated.


(Also, any simple explanation of keychains (or telling me where to go
to get this) would also be appreciated. I read the on-line
explanation many times, and am no wiser.)
Click to expand...

It's possible your login keychain is locked or lost. Look for this file:

Your user's folder/Library/Keychains/login.keychain

If you open Keychain Access do you see the login keychain listed in the left
column?

If you have some experience administering computers, you may be able to
identify and resolve some keychain problems by using Keychain First Aid.

With Keychain First Aid, you can:

Verify and repair keychain settings and permissions
Reset a keychain (delete a keychain reference while preserving the keychain
file)
Make the login keychain password the same as the login password
Set the login keychain as the default keychain
Set the login keychain to always remain unlocked

To use Keychain First Aid:
Open Keychain Access located in Applications/Utilities, then choose Keychain
Access > Keychain First Aid.
Enter your user name and password.
Select, Verify and click Start. Any problems found will be displayed.
If there are problems, select Repair and then click Start.

To change the Keychain First Aid settings, choose Keychain Access >
Preferences, then click First Aid.
 
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