Switched from Entourage x to 2004

D

Danielle

We recently switched over from x to 2004 and are having problems importing
our contacts. When we did the switch only some of the contacts show up in
2004. We tried following the import steps to import the old contacts but it
doesn't give us the option to choose the database file in the office x
identities folder. Maybe I am looking for the wring file? Please advise.
 
P

Paul Berkowitz

We recently switched over from x to 2004 and are having problems importing
our contacts. When we did the switch only some of the contacts show up in
2004. We tried following the import steps to import the old contacts but it
doesn't give us the option to choose the database file in the office x
identities folder. Maybe I am looking for the wring file? Please advise.
Click to expand...

Don't go quite that deep. Select the Identity folder (usually "Main
Identity" nut it might be called something else) which contains the database
file, and is inside the Office X Identities folder.

--
Paul Berkowitz
MVP MacOffice
Entourage FAQ Page: <http://www.entourage.mvps.org/faq/index.html>
AppleScripts for Entourage: <http://macscripter.net/scriptbuilders/>

Please "Reply To Newsgroup" to reply to this message. Emails will be
ignored.

PLEASE always state which version of Microsoft Office you are using -
**2004**, X or 2001. It's often impossible to answer your questions
otherwise.
 
D

Danielle

Ok, I located the "main Identity" folder from Office X and moved it to
the Office 2004 folder. It still does not load the old contacts. When
I try to import it doesn't give me anything to select still. I've read
through other postings and didn't really see anything similar to my
problem. Any ideas? Thanks again.
 
P

Paul Berkowitz

NO! Move it back! You can't move it to the Office 2004 Identities folder -
2004 uses a different database format.

Move "Main Identity" containing your old X database back to Office X
Identities folder. Quit Entourage 2004. When you re-open 2004, you will see
a new, totally empty identity. That's OK.

Now go to File/Import/Import information from a program/

In the next window choose € Microsoft Entourage X.

If asked to find your old data, browse to ~/Documents/Microsoft User
Data/Office X Identities/Main Identity. Don't go deeper. Choose to import
every type of item.

--
Paul Berkowitz
MVP MacOffice
Entourage FAQ Page: <http://www.entourage.mvps.org/faq/index.html>
AppleScripts for Entourage: <http://macscripter.net/scriptbuilders/>

Please "Reply To Newsgroup" to reply to this message. Emails will be
ignored.

PLEASE always state which version of Microsoft Office you are using -
**2004**, X or 2001. It's often impossible to answer your questions
otherwise.
 
D

Danielle

Those are the steps I did in the beginning. When I get to the
~/Documents/Microsoft User Data/Office X Identities/Main Identity
folder it has the files greyed out so I can't select them. When I
choose the Main Identity folder itself to import, it shows the date of
creation being just recent and only a few contacts come through in the
import. ???
 
D

Danielle

Also, I don't know if it makes a difference but we were using OS 9 with
the Office X when we created the contacts. Could this make a
difference?
 
P

Paul Berkowitz

Also, I don't know if it makes a difference but we were using OS 9 with
the Office X when we created the contacts. Could this make a
difference?
Click to expand...

I don't understand what you're saying. If you were actually in Classic
(within OS X) at the time, then you _weren't_ using Entourage X, you were
using Entourage 2001. The Office 2001 Identities will also be in that same
Microsoft User Data folder, and you should tell File/Import that you're
importing from Entourage 2001, not X, and go to the Main Identity folder
within Office 2001 Identities and import that.

If you were actually _booted in real OS 9 (or in OS 10.1 Classic), NOT in OS
10.3 Panther or 10.2 Jaguar_ at the time, then you need to look for a
_different_ Microsoft User Data folder here:

Macintosh Hard Disk/Documents/Microsoft User Data/

That's NOT in the "Documents" folder you see listed in the left panel of a
Finder window, NOT the "Documents" folder you see within your OS X user
folder also in the left Finder panel and in Macintosh Hard
Disk/Users/[username]/ . It's directly on the root hard disk. If that's the
case, go to THAT Microsoft User Data/Office 2001 Identities/Main Identity.


--
Paul Berkowitz
MVP MacOffice
Entourage FAQ Page: <http://www.entourage.mvps.org/faq/index.html>
AppleScripts for Entourage: <http://macscripter.net/scriptbuilders/>

Please "Reply To Newsgroup" to reply to this message. Emails will be
ignored.

PLEASE always state which version of Microsoft Office you are using -
**2004**, X or 2001. It's often impossible to answer your questions
otherwise.
 
D

Danielle

That makes so much more sense. We were in actual OS 9. The import
worked, thanks so much for your help. Now I need to see if theres a
way to now get these contacts into the Apple Address Book. Thanks
again.
 
P

Paul Berkowitz

That makes so much more sense. We were in actual OS 9. The import
worked, thanks so much for your help. Now I need to see if theres a
way to now get these contacts into the Apple Address Book. Thanks
again.
Click to expand...

You can drag the Entourage contacts to your desktop as .vcf files, and then
import the .vcf files into Apple's Address Book. But a fair amount of data
gets lots or garbled that way - missing fields, phone numbers moved to the
wrong phone field, etc. Instead, you could get my "Sync Entourage-Address
Book 2 [PANTHER]" script at

MacScripter.net <http://macscripter.net/scriptbuilders/>

and use that. It's free for 14 days so you can do a one-time export easily.

If it matters to export contact pictures, do the .vcf import first, _then_
run the script. Read about it in the ReadMe that comes with the script.

--
Paul Berkowitz
MVP MacOffice
Entourage FAQ Page: <http://www.entourage.mvps.org/faq/index.html>
AppleScripts for Entourage: <http://macscripter.net/scriptbuilders/>

Please "Reply To Newsgroup" to reply to this message. Emails will be
ignored.

PLEASE always state which version of Microsoft Office you are using -
**2004**, X or 2001. It's often impossible to answer your questions
otherwise.
 
M

matt neuburg

Paul Berkowitz said:
That makes so much more sense. We were in actual OS 9. The import
worked, thanks so much for your help. Now I need to see if theres a
way to now get these contacts into the Apple Address Book. Thanks
again.
Click to expand...

You can drag the Entourage contacts to your desktop as .vcf files, and then
import the .vcf files into Apple's Address Book. But a fair amount of data
gets lots or garbled that way - missing fields, phone numbers moved to the
wrong phone field, etc. Instead, you could get my "Sync Entourage-Address
Book 2 [PANTHER]" script at

MacScripter.net <http://macscripter.net/scriptbuilders/>
Click to expand...

Clicking on the URL that they give, I see:

"The requested URL /scriptbuilders/Entourage/syncentourageadd2_256.sit
was not found on this server"

You might be better off giving people the actual URL (at your site) of
the download.

m.
 
P

Paul Berkowitz

You can drag the Entourage contacts to your desktop as .vcf files, and then
import the .vcf files into Apple's Address Book. But a fair amount of data
gets lots or garbled that way - missing fields, phone numbers moved to the
wrong phone field, etc. Instead, you could get my "Sync Entourage-Address
Book 2 [PANTHER]" script at

MacScripter.net <http://macscripter.net/scriptbuilders/>
Click to expand...

Clicking on the URL that they give, I see:
Click to expand...

Thanks for the alert, Matt. No one else has reported that, so it must be
very recent. There must be a problem with the server: it's happening for
every script download. I'll write macscripter.net.

In all the time I've been using macscripter.net, I have _never_ had any
problems with it, and they've been perfect about fixing any glitches. This
is completely different from the former applescriptcentral.com site I used
to use, which had download problems almost every day.
"The requested URL /scriptbuilders/Entourage/syncentourageadd2_256.sit
was not found on this server"

You might be better off giving people the actual URL (at your site) of
the download.
Click to expand...

Only at the moment because of this glitch. macscripter.net can handle much
more download activity than my iDisk. (And .Mac used to have some sort of
ban on "too much" downloading, as not intended for commercial use. I don't
know whether that changed when they started charging rent.) Anyway, you can
indeed also download it from my .mac website:

<http://homepage.mac.com/berkowit28/>




--
Paul Berkowitz
MVP MacOffice
Entourage FAQ Page: <http://www.entourage.mvps.org/faq/index.html>
AppleScripts for Entourage: <http://macscripter.net/scriptbuilders/>

Please "Reply To Newsgroup" to reply to this message. Emails will be
ignored.

PLEASE always state which version of Microsoft Office you are using -
**2004**, X or 2001. It's often impossible to answer your questions
otherwise.
 
P

Paul Berkowitz

Only at the moment because of this glitch. macscripter.net can handle much
more download activity than my iDisk. (And .Mac used to have some sort of
ban on "too much" downloading, as not intended for commercial use. I don't
know whether that changed when they started charging rent.)
Click to expand...

I forgot to mention: I also like to see the "All Downloads" count! ;-)

Anyway, you can
indeed also download it from my .mac website:

<http://homepage.mac.com/berkowit28/>
Click to expand...


--
Paul Berkowitz
MVP MacOffice
Entourage FAQ Page: <http://www.entourage.mvps.org/faq/index.html>
AppleScripts for Entourage: <http://macscripter.net/scriptbuilders/>

Please "Reply To Newsgroup" to reply to this message. Emails will be
ignored.

PLEASE always state which version of Microsoft Office you are using -
**2004**, X or 2001. It's often impossible to answer your questions
otherwise.
 
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