Sync services creates duplicates in iCal????

B

bdemoss

I really hope someone can figure this out. I've already posted this on
the Apple support forums, but all I have gotten so far are "me too"
responses with no solution. Maybe you guys can help.

I use Entourage to connect to an exchange, and I just got an iPhone. I
know that the iPhone can collect the exchange e-mail through IMAP, but
the contact and calendar data is another matter.

Fortunately, there is Entourage's support for sync services. In
preparation for my iPhone's first synch, I wiped Address Book and iCal
clean, reset synch services, then turned synching on between Entourage
and iCal/Address Book, taking care to select the option that Entourage
should overwrite sync services.

It worked. For a few minutes. My Entourage data went into Address Book
and iCal. Then after a while, I was presented with a sync conflict
screen that there were 157 conflicts I needed to work out. I told sync
services to use Entourage's settings for all the conflicts, then told
it to "sync now". To my horror, it created a duplicate of every single
all-day event in iCal. Within seconds, this had grown to three copies,
then four. By the time I got to Entourage to stop the synching, four
copies of every all-day event in my calendar had been created, either
by sync services or iCal. This unfortunately got synched into
Entourage, which then populated into my exchange. I had to spend hours
going through my exchange and manually deleting three copies of every
all-day event in my calendar.

This has happened to one other person I know. This is extremely
inconvenient, especially considering the $600 I spent on the iPhone.
If I had known this would happen, I would have waited until Apple
managed to get full exchange support into it. Now I have a device
which cannot synch my calendars, because iCal or sync services creates
duplicates of everything.

Please, will someone tell me a solution here?
 
C

Corentin Cras-Méneur

I really hope someone can figure this out. I've already posted this on
the Apple support forums, but all I have gotten so far are "me too"
responses with no solution. Maybe you guys can help.
Click to expand...


Well I have a solution: don't create recurring events in Entoruage :-(
I have to admit that I haven't adopted this solution. Instead here is
what I do:
- I always affect a category to my events,
- I created a view for all events in my calendar
- once in a while I use this view and sort by category. I can see all
the duplicates at the bottom, labelled as no category (all from
recurring events) and delete them.


I don't know who's to blame, Apple or MS, but this issue seriously gets
on my nerves,


Corentin
 
B

bdemoss

Actually, the problem is not recurring events, but all-day ones. All
of them, including non-recurring ones, got duplicated.
 
C

Corentin Cras-Méneur

Actually, the problem is not recurring events, but all-day ones. All
of them, including non-recurring ones, got duplicated.
Click to expand...


I see (most of my recurring events are all-day and none of my all day
ones are non-recurring).
You are most probably right about that,

Corentin
 
Top