Synchronizing notes in Entourage X w/memos in Palm handheld

[Eric Olson]

When I synchronize between Entourage X and my Treo 600 handheld, the "memos"
in the handheld are getting cut off -- the "notes" in Entourage are shorter.
The amount missing is variable -- sometimes not at all, sometimes a lot, and
the resulting notes are not cut off to some uniform amount of characters.
But if anything is missing, it is the end part of the memo/note. The
handheld continues to keep the full text of the memo.

I don't think this is related, but I started noticing this after having to
do an advanced rebuild of the Entourage database. Immediately following the
advanced rebuild, I found that one memo/note had been duplicated in
Entourage and a few were missing all contents in Entourage. The memos in
the handheld were fine. I tried deleting all of the notes in Entourage and
having the handheld overwrite Entourage, but the memos are still getting cut
off.

System info:
Entourage X version 10.1.4
Treo 600 running Palm OS 5.2.1 and software version Treo600 1.13 AWS
HotSync 3.1 on the desktop, HotSync v. 5.0 on the handheld (why is there a
difference?)
Palm Desktop 4.1
Microsoft Handheld Synchronization for Entourage X, the Microsoft
Office v. X 10.1.2 Update

Thanks for any help you can offer.

 

[Paul Berkowitz]

I would guess that the notes on the Palm include some invisible characters -
most likely imported from Windows at some point, not typed on the Palm
itself - which are acting as "end of note" characters during the import
process. Do the notes always break off at the end of a line?

--
Paul Berkowitz
MVP MacOffice
Entourage FAQ Page: <http://www.entourage.mvps.org/faq/index.html>
AppleScripts for Entourage: <http://macscripter.net/scriptbuilders/>

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