System Crash: Lost Entourage Data

A

Atiah

I have finaly got my system up and runing with 10.2.6, although have
lost faith in Apple along the way... anyway to the current issue......

I have had daily crashing problems. Basicly screen fills with text and
must reset. I thought i had it beat when a week ago when I updated the
Pioneer103 firmware to 1.49, for a week i had no problems. Today it
crashed twice. Apart from wanting to sort out the crashing problem (no
it's not memory), I am trying to recover my Entourage email first.
It's all gone. All the configuration, mail and attachments.

I am assuming the mail is held in the file
users/userid/documents/microsoft user data/office x identities/main
indentity/database. Is there ANY way to recover it? It is now about
400k in size. I have not tried to reconfigure it. I do have a backup
from 7 days ago (Carbon Copy Clone), but I would prefer to have ALL my
email.

If i have to revert to the backup, can i just copy the file back?

Thanks,

Steve....
 
M

Mickey Stevens

Apart from wanting to sort out the crashing problem (no
it's not memory), I am trying to recover my Entourage email first.
It's all gone. All the configuration, mail and attachments.

I am assuming the mail is held in the file
users/userid/documents/microsoft user data/office x identities/main
indentity/database. Is there ANY way to recover it? It is now about
400k in size. I have not tried to reconfigure it. I do have a backup
from 7 days ago (Carbon Copy Clone), but I would prefer to have ALL my
email.
Click to expand...

I'm afraid if it is gone, it's gone. Since it's only 400k, there's probably
nothing you can salvage.
If i have to revert to the backup, can i just copy the file back?
Click to expand...

Yes. You might need to switch identities (Entourage -> Switch Identity),
but that should be it.
 
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