"This identity cannot be opened with this version " - can anyone help with this problem?

N

ND

Hi,
I hope that someone can help me with this problem as I am about to go
crazy...

I have recently tried out the "Test Drive for Mac 2004" and after that
I bought the software.
It gave me some problems with "error 10660" - trying to solve that I
reinstalled the program and it all worked fine.

Suddenly I cannot open my entourage (which has worked fine during the
test drive and also after installing the bought software) - it comes up

with a message saying "This identity cannot be opened with this version

of entourage"

I have the the Mac OS X version 10.4.8

Can anyone help me with this problem?

Thank you
A new Mac user
 
B

Barry Wainwright [MVP]

Hi,
I hope that someone can help me with this problem as I am about to go
crazy...

I have recently tried out the "Test Drive for Mac 2004" and after that
I bought the software.
It gave me some problems with "error 10660" - trying to solve that I
reinstalled the program and it all worked fine.

Suddenly I cannot open my entourage (which has worked fine during the
test drive and also after installing the bought software) - it comes up

with a message saying "This identity cannot be opened with this version

of entourage"

I have the the Mac OS X version 10.4.8

Can anyone help me with this problem?

Thank you
A new Mac user
Click to expand...

You need to download and apply the updates to Office vX from mactopia. This
is the page for the latest update:
<http://www.microsoft.com/mac/downloads.aspx?pid=download&location=/mac/down
load/OfficeX/OfficeX_12_19_2006.xml>

However, before you install this you need to have applied update 10.1.8:
<http://www.microsoft.com/downloads/details.aspx?FamilyID=f07312e5-20b2-40da
-9899-e8628dcae2ec&DisplayLang=en>
 
N

ND

Hi Barry,

Thank you very much for your help - it worked and now everything is
running without problems

ND


Barry Wainwright [MVP] skrev:
 
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