J
JT_IT
We are having an issue with Entourage 2004 calendaring.
We use Entourage 2004 with all updates and Exchange 2003 as well as
Outlook 2003 via Terminal Services (on Windows Server 2003).
So the way the software is being used:
We use Outlook 2003 via terminal services for our assistants to update
our calendars.
We use Entourage 2004 to read our calendars and update calendar items.
Every so often a bunch of calendar items will be an hour off for the
managers - usually its the items that the assistants have entered.
We have verified that the timezones and date and time on the Terminal
server and all the client machines are the same - we even make sure
that the timezone is correct in Outlook Web Access for everyone
experiencing this problem.
Our server host is in eastern time and we are in central and our times
are off by exactly that amount - meaning if the assistant sets a
calender event for 3pm on the manager's calendar, the manager sees the
event as being scheduled for 4pm.
Our host says its not a problem on their end and see no way to
troubleshoot the problem.
M$ (for $250) says that they can't support the configuration we are
using. For calendaring to work, we need to be using all the same
software versions (basically we need to be using all PCs running
Outlook 2003)...
Anyone else experiences any issues like this or have any ideas for
troubleshooting?
We use Entourage 2004 with all updates and Exchange 2003 as well as
Outlook 2003 via Terminal Services (on Windows Server 2003).
So the way the software is being used:
We use Outlook 2003 via terminal services for our assistants to update
our calendars.
We use Entourage 2004 to read our calendars and update calendar items.
Every so often a bunch of calendar items will be an hour off for the
managers - usually its the items that the assistants have entered.
We have verified that the timezones and date and time on the Terminal
server and all the client machines are the same - we even make sure
that the timezone is correct in Outlook Web Access for everyone
experiencing this problem.
Our server host is in eastern time and we are in central and our times
are off by exactly that amount - meaning if the assistant sets a
calender event for 3pm on the manager's calendar, the manager sees the
event as being scheduled for 4pm.
Our host says its not a problem on their end and see no way to
troubleshoot the problem.
M$ (for $250) says that they can't support the configuration we are
using. For calendaring to work, we need to be using all the same
software versions (basically we need to be using all PCs running
Outlook 2003)...
Anyone else experiences any issues like this or have any ideas for
troubleshooting?