To Diane Ross -- Follow up to lost calendar functions

B

BlueCalifornia

Hi Diane,

I've not been able to reply to your last post about running the Export
Files script as a way to identify the corrupted folder in my Entourage
database so I figured I'd try posting it as a new thread.

Unfortunately, I've only had time to run the script once so far. It
generated an mbox file but that file did not seem to have any nested
folders. It appeared to be all one file. So it didn't help me
identify the corrupted folder within the database.

I seem to continue to lose Entourage functions. I've now lost all
canendar function. I've lost the ability to filter for subject or
sender/recipient within folders. It looks like I've lost a few
individual messages within one folder. I'm concerned about losing all
functional use of Entourage.

I do backup nightly, but each backup now has nothing more than a copy
of the corrupted database, so the utility of those backups is quite
limited. I do have one archive file from a few months ago, which is
before any of these problems started and, presumably, from before the
database got corrupted. If I decide to lose the ensuing months and go
with the database from the archive, do I simply trash the database
file from my primary drive and replace it with the file from the
archive?

Thanks, again, for your help.

Cheers,

Michael
 
D

Diane Ross

I've not been able to reply to your last post about running the Export
Files script as a way to identify the corrupted folder in my Entourage
database so I figured I'd try posting it as a new thread.
Click to expand...

It's Export Folders not Export Files.
I do backup nightly, but each backup now has nothing more than a copy
of the corrupted database, so the utility of those backups is quite
limited. I do have one archive file from a few months ago, which is
before any of these problems started and, presumably, from before the
database got corrupted. If I decide to lose the ensuing months and go
with the database from the archive, do I simply trash the database
file from my primary drive and replace it with the file from the
Click to expand...

I would rename the old file. You can have multiple Identities in the Office
2004 Identities folder.

Export your data from the problem Identities if possible. You can export
under File --> Export in the menu bar. Usually exporting your contacts as a
tab delimited file will work. You can import it into your working Identity
and use one of the duplicate scripts to clean up.

After you salvage what you can from the problem Identities, then you can
trash them.

--
Diane Ross, Microsoft Mac MVP
Entourage Help Page
<http://www.entourage.mvps.org/>
One of the top five MS Entourage resources listed on the Entourage Blog.
<http://blogs.msdn.com/entourage/>
 
B

BlueCalifornia

Diane,

Just a (belated) word of thanks for all your help. I went back to the
archived database and while I've lost a few months at least I'm up and
running again.

Cheers,

Michael
 
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