Toolbar icons

  • Thread starter Noel and Cathy Bailey
  • Start date
N

Noel and Cathy Bailey

I'm using Entourage 2004

How do I make the text description of toolbar icons show (or not)?

Some of my icons have the appropriate text displayed to the right. Some
don't.

I've installed this on my iBook, as well as on my iMac, and the same
happens, but with different icons!

I've scoured preferences but can find nothing!


Noel Bailey
 
M

Mickey Stevens

In Entourage, text for the toolbar button only displays when there is
adequate space. If you stretch the window wide enough, you should be able
to see text next to each button.

There is no preference to force the toolbars to display "icon only" or "icon
and text". Your request here should be logged. Alternatively, you can send
feedback using the web form. In Entourage X or 2004, go to Help > Send
Feedback on Entourage. Otherwise, click on this direct link to enter Mac
Product Feedback:
<http://register.microsoft.com/mswish/suggestion.asp>
 
C

Conrad

In Entourage 2004, Ican't discern what the meaning of the "Online Status"
icon is, and there does not seem to be any information in the Help file.
What are the meanings of the various icons listed in the "Online Status"
column? Some show an envelope with a green network connection (IMAP,
Exchange, POP) While others show a simple envelope (Hotmail)

If a message residing on IMAP, Exchange, or POP server is moved to a local
folder, the icon does NOT change - it remains an envelope with a network
connection. Even if the original on the server is deleted, the icon remains
the same. What does this this icon mean, and what is it good for?

Conrad
 
C

Conrad

Pardon me, I found Paul Berkowitz's reply from 2003 (perhaps this should be
added to the entourage FAQ on mvps site?) below. However, it seems
incorrect, since locally copied messages originating on an IMAP, Exchange,
or POP server retain this "on server" icon even after the original message
has been deleted. Can anyone confirm this?
Conrad


I have searched the Entourage Help Page, and Entourage's Help files. But I
still cannot work out what this is all about. I know it was mentioned here a
few months back, but I still didn't get it...
Click to expand...
I would switch off the 'online status' column, but I'd just like to know
what it actually does.
Click to expand...

It shows you whether the message is still on server (yellow icon of either
type), fully downloaded (full envelope icon), headers (or partially
downloaded) only (ragged truncated icon), or has been deleted from the
server (no icon).
 
P

Paul Berkowitz

That's not the case for me.

First of all, a "Move" from a server is actually a copy. You can see that if
you drag the message (it doesn't need to be option-drag). The original,
still on the server, has the green "antenna wires" of an online server icon;
the local copy does not: it has the yellow envelope with the white sheet
behind of a normal read local message. (Note that the server-message icon
with the green antenna wires looks no different when read or unread, whereas
a local message is a large yellow envelope if unread, and the
envelope-plus-sheet if read.) If you delete the original from the server,
it makes no difference to the local copy. Using the Move button effects a
copy-plus-delete-original in one step, and has the identical effects.

I can only check with two IMAP icons, as I don't have an Exchange nor (any
more) a Hotmail account. But I'm sure they're the same as IMAP.

--
Paul Berkowitz
MVP MacOffice
Entourage FAQ Page: <http://www.entourage.mvps.org/faq/index.html>
AppleScripts for Entourage: <http://macscripter.net/scriptbuilders/>

Please "Reply To Newsgroup" to reply to this message. Emails will be
ignored.

PLEASE always state which version of Microsoft Office you are using -
**2004**, X or 2001. It's often impossible to answer your questions
otherwise.
 
C

Conrad

Thank you for the reply Mr. Berkowitz,

The behavior that you described is what I expected to happen, but I've
tested the scenario now a little more. I can confirm that mail from an IMAP
server, does correctly turn the icon to a local copy icon (no wires). But
mail from an Exchange server, and mail from a POP server do not. Their
icons remain the envelope with the antenna wires, even after a local copy,
and even after the original message has been deleted from the server. I
suppose this is a bug then?

Conrad
 
P

Paul Berkowitz

That's not what I find. (Again I don't have Exchange.)

With POP account/Allow Online Access, and Leave Messages on the Server, I do
see that the local POP copy in a local folder created by a normal Send &
Receive All, OR by dragging it from Online Access server view, _does_ have
the green-wires on-server icon, as you say. But I don't thin k that's a bug:
it's extremely useful for me to know that the message is still on the server
when viewing my local folder. OK, then I can mark it for deletion from the
server EITHER by Delete in the online-access server view, or by clicking
"Delete from Server at next Connection" link in the local folder. In both
cases that puts a red X on the icon. Then Send & Receive All again (or
connecting from Tools/Send & Receive/that account) both removes the message
from the Online Server view AND magically changes the icon in the local
folder copy to a normal read yellow-envelope-with-white-sheet. Which you
said it doesn't. Are you sure you're really looking at the local copy?

Now I can't speak for Exchange accounts, which I don't have. Exchange
features are still so new - and the WebDav access a different type - that it
may not be working right yet.

Check out POP messages again to confirm my steps, or otherwise. Then provide
precise steps for Exchange. Perhaps someone else here with an Exchange
account can try the same.

--
Paul Berkowitz
MVP MacOffice
Entourage FAQ Page: <http://www.entourage.mvps.org/faq/index.html>
AppleScripts for Entourage: <http://macscripter.net/scriptbuilders/>

Please "Reply To Newsgroup" to reply to this message. Emails will be
ignored.

PLEASE always state which version of Microsoft Office you are using -
**2004**, X or 2001. It's often impossible to answer your questions
otherwise.
 
C

Conrad

Hi again Mr. Berkowitz,

I followed your steps, and can confirm the behavior for POP accounts as you
described them. I can not explain why it didn't work correctly before. I
tested the same procedure three time today, and only now did it happen as
expected. I don't know where I went wrong before, nor do I know if some
other variable is at play - I had been testing with folders that were watch
folders for projects before, but even those seem to be behaving now.
However, as you suspected, the behavior for an Exchange account is
incorrect. I can not get messages that originated from an Exchange server
to change to the normal message icon. I'll submit a bug report.
Thank you for all your help today. I appreciate your taking the time to
answer my questions and troubleshoot the problem.

Best,
Conrad
 
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