Trouble Importing Data from X to 2004

M

MrVark

I'm having trouble importing my information from X to 2004. Upon
opening 2004, I get the import assistant.

1st screen: I selected importing info from Entourage X

2nd screen: I selected all options

3rd screen: (here's where the fun begins) It fails to automatically
find an Identity and asks me to do it (note to MS, you might want to
give us "unwashed masses" a clue about what it is we're looking for!).
Anyway, I select the browse button, went to the user folder > documents
MS User Data > Office X Idenities > my folder. In there are the database cache, mailing lists, old database, old database cache, rules, and signatures, ALL grayed out. I went other places, but everywhere I looked was grayed out.
Click to expand...

Can someone please clue me in on the "double secret handshake" that I'm
too stupid to figure out on my own?

Thanks
 
P

Paul Berkowitz

I'm having trouble importing my information from X to 2004. Upon
opening 2004, I get the import assistant.

1st screen: I selected importing info from Entourage X

2nd screen: I selected all options

3rd screen: (here's where the fun begins) It fails to automatically
find an Identity and asks me to do it (note to MS, you might want to
give us "unwashed masses" a clue about what it is we're looking for!).
Anyway, I select the browse button, went to the user folder > documents

Can someone please clue me in on the "double secret handshake" that I'm
too stupid to figure out on my own?
Click to expand...

elect the Identity folder itself (e.g. "Main Identity" or "Your Name",
whatever it's called, inside the Office X Identities folder), NOT any
particular file within it. Files are dimmed precisely to prevent you
selecting one - you have to select the whole folder.

--
Paul Berkowitz
MVP MacOffice
Entourage FAQ Page: <http://www.entourage.mvps.org/faq/index.html>
AppleScripts for Entourage: <http://macscripter.net/scriptbuilders/>

Please "Reply To Newsgroup" to reply to this message. Emails will be
ignored.

PLEASE always state which version of Microsoft Office you are using -
**2004**, X or 2001. It's often impossible to answer your questions
otherwise.
 
M

MrVark

I was pretty sure I'd tried that before, but to be sure I trashed the
2004 identities, restarted, selected Entourage 2004 (BTW, everything
else I'm using is Office 2004 as well) to get the setup assistant and
tried selecting both the Office X Identities folder and my personal
folder within that folder--neither worked.
 
M

MrVark

I was pretty sure I'd tried that before, but to be sure I trashed the
2004 identities, restarted, selected Entourage 2004 (BTW, everything
else I'm using is Office 2004 as well) to get the setup assistant and
tried selecting both the Office X Identities folder and my personal
folder within that folder--neither worked.
 
P

Paul Berkowitz

I was pretty sure I'd tried that before, but to be sure I trashed the
2004 identities, restarted, selected Entourage 2004 (BTW, everything
else I'm using is Office 2004 as well) to get the setup assistant and
tried selecting both the Office X Identities folder and my personal
folder within that folder--neither worked.
Click to expand...

How do you know? Did you get an error message? What did it say? Or did you
just get bored with waiting? The import into 2004 involves converting to a
new identity format. You could be waiting 20 minutes or more, depending on
the size of the identity. Just be patient.

The other thing it needs to import is a copy of Entourage X itself. Is it
there on the computer, or is this a new computer too? You do not have to
install Office X, just insert its CD into the CD slot.

Or if you did get an error message:

If your Office X identity is corrupted, it won't import. Open it in
Entourage X and do an Advanced Rebuild. Then try importing again. If it
won't rebuild (some rare cases of _very_ severe corruption) but you can
still open it OK, get my shareware scripts Export-Import Entourage from

MacScripter.net <http://macscripter.net/scriptbuilders/>

and export and import everything (do Signatures first, then Accounts, then
Categories, then everything else). It will remove the corruption and import
everything except rules, schedules and links. A lot of people needed to do
this trying to import Entourage 2001, but I don't recall (m)any cases from
X.

How are you sure it won't import normally? You're not giving us much
information.

--
Paul Berkowitz
MVP MacOffice
Entourage FAQ Page: <http://www.entourage.mvps.org/faq/index.html>
AppleScripts for Entourage: <http://macscripter.net/scriptbuilders/>

Please "Reply To Newsgroup" to reply to this message. Emails will be
ignored.

PLEASE always state which version of Microsoft Office you are using -
**2004**, X or 2001. It's often impossible to answer your questions
otherwise.
 
M

MrVark

Way back when I started trying this transitition, Entourage
successfully recompiled the "X" database--at this point I don't
remember exactly what I did that prompted it to do that, but it said it
was successful (I think I simply tried dragging the "X" identies into
the "2004" identities folder). I'm a getting a bit short on hard drive
space, so I'd trashed all the "X" applications. When you mentioned
needing to have Entourage X available, I put my disk in the hard drive,
went through trashing the "2004" idenitities to get the set-up
assistant to come up again. It again wouldn't see the "X" identities.
It doesn't give an error message, it just says that no "X" identities
were seen and the arrow to proceed to the next step is grayed out. I
was going to just go back to using Entourage "X", but my disc is an
upgade and demands to see 2001 on the hard drive and that is long gone,
so I guess I'm really screwed now. All I really need is the address
book back...
 
K

Kurt

MrVark said:
Way back when I started trying this transitition, Entourage
successfully recompiled the "X" database--at this point I don't
remember exactly what I did that prompted it to do that, but it said it
was successful (I think I simply tried dragging the "X" identies into
the "2004" identities folder). I'm a getting a bit short on hard drive
space, so I'd trashed all the "X" applications. When you mentioned
needing to have Entourage X available, I put my disk in the hard drive,
went through trashing the "2004" idenitities to get the set-up
assistant to come up again. It again wouldn't see the "X" identities.
It doesn't give an error message, it just says that no "X" identities
were seen and the arrow to proceed to the next step is grayed out. I
was going to just go back to using Entourage "X", but my disc is an
upgade and demands to see 2001 on the hard drive and that is long gone,
so I guess I'm really screwed now. All I really need is the address
book back...
Click to expand...

At least MS gives you the option to import from X to 2004.
Problematic occasionally, but works most off the time.

There appears to be no easy way to transfer 2004 to 2004...
 
P

Paul Berkowitz

At least MS gives you the option to import from X to 2004.
Problematic occasionally, but works most off the time.

There appears to be no easy way to transfer 2004 to 2004...
Click to expand...

You need my scripts for that. But it's not something that most people need
to do.

--
Paul Berkowitz
MVP MacOffice
Entourage FAQ Page: <http://www.entourage.mvps.org/faq/index.html>
AppleScripts for Entourage: <http://macscripter.net/scriptbuilders/>

Please "Reply To Newsgroup" to reply to this message. Emails will be
ignored.

PLEASE always state which version of Microsoft Office you are using -
**2004**, X or 2001. It's often impossible to answer your questions
otherwise.
 
K

Kurt

Paul Berkowitz said:
You need my scripts for that. But it's not something that most people need
to do.
Click to expand...

Most everyone updates their computer and will want to transfer their
mail from one machine to another. I find it astonishing that there is no
easy way to do this. I spent 3 hours yesterday trying to figure this out
on my own, and I'm and experienced user.

Where might one this script?
 
P

Paul Berkowitz

Most everyone updates their computer and will want to transfer their
mail from one machine to another. I find it astonishing that there is no
easy way to do this. I spent 3 hours yesterday trying to figure this out
on my own, and I'm and experienced user.
Click to expand...

Sorry - I had misread it as "There appears to be no easy way to transfer
2004 to X" - that's what most people don't need to do.

2004 to 2004 - certainly that's needed by lots of people.

As I'm sure someone has said already, the best and easiest thing to do is
copy your Identity folder, or whole Office 2004 Identities folder, that
lives in the Microsoft User Data folder in you user Documents folder, from
one computer to the other, replacing. (Or copy the entire Microsoft User
data folder.) That keeps everything in your identity - calendar, contacts,
etc. - up to date. It really is pretty simple.

To save even that trouble, and do it for just mail, you should get an IMAP
mail account.

Finally - if it's just a matter of a few recent messages: drag them out of
Entourage to your desktop, or a folder on it, where they become .eml files.
Copy the .eml files to your other computer and when you open Entourage
there, drag them in to the mail folder of your choice. You can also do this
with contacts (.vcf files) and events, tasks, notes (.ics files) though for
..ics files, drag them to the Entourage icon in the dock (they'll open - save
and close).


--
Paul Berkowitz
MVP MacOffice
Entourage FAQ Page: <http://www.entourage.mvps.org/faq/index.html>
AppleScripts for Entourage: <http://macscripter.net/scriptbuilders/>

Please "Reply To Newsgroup" to reply to this message. Emails will be
ignored.

PLEASE always state which version of Microsoft Office you are using -
**2004**, X or 2001. It's often impossible to answer your questions
otherwise.
 
K

Kurt

Paul Berkowitz said:
Sorry - I had misread it as "There appears to be no easy way to transfer
2004 to X" - that's what most people don't need to do.

2004 to 2004 - certainly that's needed by lots of people.

As I'm sure someone has said already, the best and easiest thing to do is
copy your Identity folder, or whole Office 2004 Identities folder, that
lives in the Microsoft User Data folder in you user Documents folder, from
one computer to the other, replacing. (Or copy the entire Microsoft User
data folder.) That keeps everything in your identity - calendar, contacts,
etc. - up to date. It really is pretty simple.

To save even that trouble, and do it for just mail, you should get an IMAP
mail account.

Finally - if it's just a matter of a few recent messages: drag them out of
Entourage to your desktop, or a folder on it, where they become .eml files.
Copy the .eml files to your other computer and when you open Entourage
there, drag them in to the mail folder of your choice. You can also do this
with contacts (.vcf files) and events, tasks, notes (.ics files) though for
.ics files, drag them to the Entourage icon in the dock (they'll open - save
and close).
Click to expand...

Paul- thanks for the response, but did you read my entire thread?

I did all that you suggested here.

Could it also be that the old machine didn't have the new update
installed and the two are not compatible?
TIA
 
M

MrVark

Paul,

Going back to your scripts--which one should I use? To recap OS10.4.5,
I dragged my "X" Identity contents into the "2004" identities folder,
which caused it to recompile (or something like that). At any rate,
I've been unable to access the address book, which is my primary
concern, along with the messages in 2004 and have been unable to go
back to "X" Entourage to see if it works there. It looks like I use the
Export-Import Entourage, but what is the Enourage Today thing?

Thanks,
 
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