Trouble sending emails through Entourage

H

hpaul

I am using Entourage 2004 with my MacBook Pro Mac OS 10.4.11. I have
no problem receiving emails through my Brighthouse Roadrunner account
but cannot send any emails. I have confirmed my account name,
password, etc. and they are correct. these same settings work fine on
my PC at home and office for Outlook. Any suggestions on setting
differences or incompatability?
 
D

Diane Ross

I am using Entourage 2004 with my MacBook Pro Mac OS 10.4.11. I have
no problem receiving emails through my Brighthouse Roadrunner account
but cannot send any emails. I have confirmed my account name,
password, etc. and they are correct. these same settings work fine on
my PC at home and office for Outlook. Any suggestions on setting
differences or incompatability?
Click to expand...

1. If you can receive but not send then you have a bad SMTP configuration
2. If you can send but not receive you have a bad POP or IMAP configuration

You can try re-entering info.
You can delete account and create a new one.
Using copy/paste can result in an extra space being added. Type carefully.
Check your Keychain for corruption.

Let us know what type of account (POP, IMAP, Exchange). Do you have any
advanced setting selected? In the main Account window there are popups for
"Click here for Advanced ..." settings.
 
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