trying to create an email in outlook - I am getting "locked docum

  • Thread starter computer illiterate
  • Start date
C

computer illiterate

i am desparately needing help - I am not very good when it comes to
computers....i am trying to create an email, however i can not type anything
in the body of the email - it was coming up saying the document was locked.
Now i cant even get a new email page on the screen. The options are not bold.
(just light grey - so i cant choose it)

I hope this may make some sense to someone
 
V

Vince Averello [MVP-Outlook]

What version of Outlook are you using? Also, do you know if you're using
Word as your email editor? You can check that on the Tools menu > Options >
Mail Format tab
 
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