Trying to recieve mail but getting an error. Please Help!!!!!

R

rbabroff

This is the error that I am getting when trying to send and recieve
mail with Entourage.

Authentication failed because Entourage doesn't support any of the
available authentication methods.

Thanks for the help
Ryan
 
D

Diane Ross

This is the error that I am getting when trying to send and recieve
mail with Entourage.

Authentication failed because Entourage doesn't support any of the
available authentication methods.
Click to expand...

Send & Receive problems can be complex to solve, but generally these
solutions apply:

If you can receive but not send then you have a bad SMTP configuration

If you can send but not receive you have a bad POP or IMAP configuration

You can try re-entering info.
You can delete account and create a new one.
Using copy/paste can result in an extra space being added. Type carefully.
Check your Keychain for corruption.

For details see
<http://www.entourage.mvps.org/troubleshoot/send_receive/index.html>

I like to use tcpflow for connection problems. It's easy to install and you
can see the traffic between your server and Entourage to see what is
happening. <http://www.entourage.mvps.org/troubleshoot/tcpflow.html>
 
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